Wednesday, November 30, 2016

How to Turn a Bad Day Around [Infographic]

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"I had a bad day."

How often do you find yourself saying that? Once? Twice? Several times throughout the day?

If it's more than once each week, you've got company -- 29% of people say that they have at least two bad days at work every week. 

Well, shoot. That's not good. I mean, I can understand having a "bad day" after you've spilled coffee all over your new jeans, or got a wicked papercut. But that same study says that these bad days go beyond little accidents -- they're caused by factors like negative co-workers, a lack of recognition, or generally poor work-life balance.

This stuff has got to stop.

But what is a person to do? It turns out, it's possible to turn around a bad day -- and, some might say, kind of easy with the right kind of approach. And luckily, the folks at Headway Capital put together this nifty infographic that shows you all the ways to do just that. So go ahead -- turn that frown upside down. Today doesn't have to be bad.

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Traveling Teddy Bears, Reckless Cats, and Lots of Butter: 10 of the Best Ads from November

The days are getting shorter, the air is getting colder, and the airwaves are awash with holiday spirit (and sales!). 

This month's ad roundup includes some top picks from the first wave of holiday ads, but there were also plenty of non-holiday gems for those of us that would prefer to keep the pine trees and snowflakes at bay for another few weeks. Subscribe to HubSpot's Agency newsletter today.

Read on to get the scoop on the most sentimental, adorable, and unexpectedly funny ad campaigns from the past month.

1) Temptations

In this clever ad for a brand of cat treats, agency adam&eveDDB created the perfect holiday wonderland -- complete with sparkling trees, a Christmas roast, and even an electric train set. Then they invited 22 cats to rip it all to shreds in spectacular fashion.

"The internet is full of cats being cute and fluffy, but in reality cats are incredibly mischievous," client marketing director Denise Truelove said to AdWeek. "That tension led to something quite fun in this Temptations holiday video and campaign."

Unsurprisingly, the cat actors weren't super easy to work with. It took three weeks for handlers to train the feline hoard for their dramatic entrance and exit, and three days to collect shots of them gleefully destroying the set. 

2) Georgetown Optician

In this bizarre but undeniably charming spot for eyewear retailer Georgetown Optician, a family of oddball opticians (inspired by the company's real founding family) visit their formidable matriarch, Grandma Ida, at her lavish Gothic residence.

When the family's heirloom pair of glasses suddenly goes missing, a fantastic whodunnit ensues, complete with a pack of evidence-sniffing hounds and plenty of surreptitious sideways glances from the quirky cast.

The meticulously designed ad was produced by DC-based agency Design Army, whose nearly obsessive attention to detail pays off. The Wes Anderson-style characters, wacky, well-paced plot, and wonderfully exaggerated narration combine to create one of the most delightfully unique ads we've seen in a while.

3) Organic Valley

This ad from the folks at Tennessee-based agency Humanaut combines two great things: deadpan humor and butter.

When a June 2014 cover of TIME Magazine declared "Eat Butter," the farmers at Organic Valley rejoiced -- their time to shine had finally come. This cheeky spot chronicles the end of the "war on butter," interviewing farmers about how they've cultivated better organic butter over the years when consumers shunned the "rich, creamy semi-solid gold."

Organic Valley and Humanaut are no strangers to producing quick-witted campaigns. Back in May 2016, the pair parodied artisanal coffee shops by selling $2 shots of half-and-half coffee creamer. The stunt was number eight on our list of creative branded pop-up shops.

4) Les Sauveteurs en Mer (National Maritime Rescue Organization)

Have you ever heard the folktales about beautiful mermaids luring unsuspecting sailors to their death? This animated ad for France's National Maritime Rescue Organization offers an imaginative spin on the classic legend, inviting us into the mind of a lovesick mermaid. When she spots a drowning sailor, her mind runs wild. 

As the mermaid imagines the perfect life she'll share with the sailor, she leaves out one crucial detail: He can't breathe underwater. Luckily for the sailor, he's wearing a life jacket.

French agency Publicis Conseil worked with a team of graphic designers and 3D animators to create the mermaid's whimsical underwater world.

5) Ketel One

Agency Barton F. Graf is known for their endearingly unusual campaigns, and their latest spot for Ketel One Vodka is no exception.

In their quest for absolute perfection, the Vodka connoisseurs at Ketel One have a complicated, multi-step approval process in place. It starts with a signature from a member of the distillery's founding family, and ends with an identity theft expert interrogating the company's real-life chairman, Carl Nolet Sr.

6) Heathrow Airport

If you're in need of some warm and fuzzy feelings this holiday season, look no further than this pair of traveling teddy bears. Havas London produced this Heathrow Airport ad, which follows a couple of elderly teddies as they traverse the terminals of the massive British airport, from landing to baggage claim.

When the bears finally meet their family at the arrivals area, they're magically transformed into real human grandparents. The biggest miracle though is making a journey through the airport look like a whimsical adventure.

7) John Lewis

A roundup of November's best ads wouldn't be complete without a much-deserved shoutout to John Lewis. The UK department store just dropped their much-anticipated follow-up to the Cannes Lion-winning "Monty's Christmas," and it's already gained over 17 million views on YouTube since its release on November 9th.

Produced by adam&eveDDB, the ad begins with a dad setting up a trampoline on Christmas Eve for his daughter. After he retires for the evening, a curious parade of suburban critters discover the trampoline, and proceed to have the time of their lives. The only one left out of the fun is the family dog, but -- as you'll see in the spot -- he eventually gets his chance join in on the fun. 

8) Poo-Pourri

If you don't appreciate a good poop joke, stop reading now. Toilet deodorizing company Poo-Pourri released an extended ad that chronicles the evolution of bathroom decorum, lamenting the pungent unpleasantries our ancestors must have endured without Poo-Pourri to mask the smell of, ehem, "Zeus' thunder."

Poo-Pourri's in-house marketing team created the ad as part of their ongoing campaign featuring Scottish actress Bethany Woodruff. If nothing else, the ad gets major points for coming up with some creative euphemisms for going number two. Our middle school selves are very impressed.

9) Alibaba

To remind consumers that they sell thousands of popular brands online, retail giant Alibaba worked with FRED & FARID Shanghai to cram 21 famous slogans into a single ad.

It would be a stretch to say the end result has any narrative, but their use of so many taglines to construct a form of super-ad is inventive and fun to watch. AgencySpy wrote up a transcript of each slogan if you have trouble catching them all in the ad.

10) Lexus

Kids get to ask Santa Claus for presents every year -- but where does that leave parents? This ad promoting Lexus' December sales event finds two mischievous parents cheating the system by forging a note to Santa in their young son's handwriting. Anxiously scrawling the note out in crayon, they ask Mr. Claus for -- what else? -- a brand new Lexus.

Produced by agency Team One, the piece is part of a light-hearted series depicting parents asking Santa for Lexus.

Want to see more great ads? Check out 10 of the best ads from October here. If you've seen any great ads lately, let us know in the comments or tweet us at @HubSpotAgencies.

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7 Marketing Automation Mistakes You Can't Afford to Make

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I have money in my savings account because my bank has a built-in auto-deposit process. I’m not logging into my account every day and moving money around, but when I do log in, I can see the progress I’ve made toward my goals by setting my account to automate deductions.

Think of marketing automation like auto-deducting money from your checking account and putting it into savings: The automatic process lets you invest in your future goals in an easier way than if you did it manually.

Marketing automation can play a significant role in the success of your inbound marketing strategy, but there is a right way and a wrong way to use it. Learn more about HubSpot's latest tools to power your growth here.

We want to help you understand marketing automation, and how and when to use it to your organization’s benefit. In this post, we’ll discuss traps marketers can fall into when incorporating marketing automation and alternatives that solve for these challenges.

What Is Marketing Automation?

Quite simply, marketing automation refers to the software that exists to automate marketing actions -- actions like email, social media, and more. All of these automated actions are designed with the concept of lead nurturing in mind. In other words, marketers are creating and automating various types of content with the goal of actively attracting, qualifying, and moving prospects through the sales funnel towards a purchase.

And the marketing automation industry is huge -- Emailmonday estimates that 49% of companies use marketing automation software, and Marketing Automation Insider estimates that the industry is worth $1.62 billion per year.

The trouble is, because marketing automation software has grown so significantly as a part of the inbound marketing movement, some marketers aren’t adopting it correctly. Let’s dig into some of the most common marketing automation mistakes below.

7 Common Marketing Automation Mistakes (And How to Fix Them)

1) You’ve invested in marketing automation without an inbound lead generation strategy.

The Problem:

You’ve purchased and started using marketing automation software, but you don’t have a strong content strategy in place yet. As a result, you aren’t attracting enough qualified leads to your website, so the ROI of your marketing automation software is low.

To solve this problem, you might be considering buying an email contact list to build the size of your database.

The Solution:

Before you buy an email list, don't.

You see, it’s not a sound lead generation strategy to purchase email contact lists for a few reasons. For one, people don’t generally like being contacted unsolicited, and you don’t want to irritate potential customers. Additionally, purchased email lists have generally high churn rates -- because the leads are often unqualified -- meaning your database won’t have the long-term growth that you’re looking for.

Instead of going that route, focus on developing an inbound marketing strategy aimed at attracting folks that actually want to hear from you. Write blog posts, create content offers, calls-to-action, and landing pages, and optimize your website so it will rank well in organic search. These efforts will ensure that your content is being discovered by your audience. Then, once you start generating more leads, you’ll be able to nurture them effectively with automated emails and social media posts.

2) You don’t have a goal for your marketing automation.

The Problem:

You’re sending out multiple automated email and social media messages without an end goal in mind. 

The Solution:

Take advantage of the ease of use marketing automation software provides and invest time and efforts into determining your goals first. Once you have them, you'll want to assign these goals to each automated effort -- social media, email workflows, and so on -- to ensure it's easy to track progress.

After all, marketers need a way to measure success when it comes to marketing automation, and one means of doing so is by evaluating goal attainment. For example, here at HubSpot, the Visual Workflows App (currently in beta) lets you set a specific goal for each automated workflow. A goal might be a new lead transitioning into a marketing-qualified lead based on certain behaviors, such as downloading a specific number of content offers.

HubSpot Visual Workflows also allows you to track the percentage of contacts in each workflow that achieve the goal, which is another great way to measure the success and ROI of your marketing automation.

3) You don’t segment your email list.

The Problem:

You have a database full of qualified leads, but you’re using marketing automation software to blast out tons of emails that aren’t customized at all. As a result, your leads are churning because your emails aren’t useful to them.

The Solution:

Develop a lead nurturing strategy that includes email list segmentation so you’re sending specific emails to specific people that they’re more likely to open.

According to the Direct Marketing Association, 77% of email marketing ROI came from targeted, segmented campaigns in 2015, and segmented emails generate 58% of all revenue. Seems like a must-have strategy, right? Unfortunately, only 42% of email marketers are sending targeted messages.

With the right marketing automation software, it’s easy to execute an email list segmentation strategy that delivers strong results. For example, HubSpot customers can use the Visual Workflows App to target their emails based on dozens of criteria, both demographic and behavioral.

Need inspiration? We recently published a blog post with 30 ideas for email list segmentation from real brands.

4) You send too many emails.

The Problem:

Perhaps your email list isn’t segmented, or maybe you’re a little overzealous with your marketing automation software. Whatever the reason, you’re annoying potential prospects by sending way too many emails.

The Solution:

Strategically send fewer emails.

When it comes to your email database, focus on quality over quantity. It’s better to have a lower volume of leads with higher engagement rates than a massive database of people who don’t open your emails.

Why? Because higher quality leads are more likely to become customers.

A staggering 78% of customers recently surveyed by HubSpot Research have unsubscribed because the brand was sending too many emails. To avoid sending one of many such emails, make sure that every single email you send provides value to leads in a way that they won’t be able to help but click.

5) You’re only automating your email marketing strategy.

The Problem:

You use your marketing automation software to send out emails, and not much else.

The Solution:

Take advantage of all of the features your software offers to maximize efficiency.

There are probably a lot of little tasks over the course of your work day that don’t seem time consuming individually. However, if you add up all of the time you spend posting on social media, updating contact information, and other tasks, you end up with a large chunk of your day spent on things that can probably be automated.

Poke around your marketing automation to see which processes you can make more efficient. For example, in the HubSpot software, users can bulk update lead contact information instead of clicking into each record and changing details there.

The more processes you automate, the more time you’ll have each day to strategize with your team about content, lead generation, and lead nurturing tactics to keep attracting quality leads to your site.

6) You’re only sharing your marketing automation efforts within your marketing department.

The Problem:

You have marketing automation set up only for email marketing, social media, and other lead activities that are only impacting your marketing team’s bottom line.

The Solution:

Use a “smarketing” approach, and make your marketing automation work for sales reps as well.

Think bigger than just the marketing team: What processes would help your sales team if they were automated?

For example, if there were a process in place that alerted reps to when their leads were checking out parts of your website, that would help inform their next call or email. When a lead fills out a form, it could trigger a specific email send from marketing and a follow-up call from their sales rep. Marketing automation software also helps users set follow-up tasks and to-do lists, which reps could use to keep track of the many leads they’re working at a given time.

Take your sales and marketing alignment to the next level by making processes easier for team members across the board to achieve their goals with the help of marketing automation.

7) You use too many different tools.

The Problem:

Roughly half of marketers use marketing automation software, and those who do often combine different strategies into a “Frankensystem” of tools to achieve their bottom line.

For example, they might start on a whiteboard, move to a spreadsheet, then shift onto an online flowchart maker, and only then will they use marketing automation software. This system is problematic in a few ways -- it’s time consuming, numbers can be incorrectly analyzed, and communication is complicated.

The Solution:

Invest in all-in-one marketing automation software.

The point of marketing automation is to make things easier and more efficient, and your team won’t achieve that if you’re spending too much time updating different documents or manually targeting your leads database.

All-in-one marketing automation software offers a variety of criteria options to target your audience, as well as visualization tools so you can see how your marketing automation efforts are working together. That means you’ll be spending less time writing out numbers and emailing spreadsheets to your team members, and more time implementing strategies designed to qualify leads.

What’s the biggest challenge you encountered when you purchased marketing automation software? Share with us in the comments below.

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5 Ways to Explain Inbound Marketing to Your Family This Thanksgiving

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When Thanksgiving rolls around, there are a few questions that we don't exactly look forward to hearing. "When are you getting married?" "When am I getting grandchildren?" "Have you been moisturizing?"

And yet, none of those oh-so-polite questions even come close to the complexity of explaining what, as an inbound marketer, you actually do for a living.

It's not that inbound marketing requires a long, drawn-out answer -- after all, it can be described in 140 characters. But explaining it requires some fundamental knowledge of how technology, marketing, and the internet work. You know, the things that your grandparents might not fully grasp in one fell swoop. Download more holiday resources to help your business succeed this season from HubSpot's #HolidayHub

Good news -- all you really need are a few storytelling strategies. We found five ways you can explain inbound marketing to your family. And sure, some of these are useful, and some are just sarcastic. But hey, family is family, right? They'll still love you.

5 Ways to Explain Inbound Marketing to Your Family This Thanksgiving

1) The Food Analogy

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In the U.S., Thanksgiving typically consists a few staples -- turkey, mashed potatoes, and pumpkin pie, to name a few. And while it might sound strange, you can use that knowledge to your advantage by using food preparation as an analogy for different aspects of inbound marketing.

To explain lead nurturing, you can use the pumpkin pie. Sending unnurtured leads to sales is like giving an unbaked pumpkin pie to your guests. I suppose the pumpkin pie could be eaten raw, but ... gross. Instead, you should bake the pumpkin pie -- that ultimately makes it richer and more palatable.

Nurturing leads before sales contacts them works in the same way. It warms them up to your brand, and starts to qualify them with better information on what they might need. "Warm" leads, like the cooked pie, are already familiar with your business, and will close at a much higher rate than those that are "cold."

Use whatever analogy you like to describe inbound marketing -- it clarifies confusing issues by comparing them to something that, quite literally, is right in front of everyone.

2) The Real-Life Scenario

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When I'm asked about inbound marketing, I like to use real-like examples of interruptions that they'll likely recognize, and explain how the inbound methodology pertains to it. It usually sounds something like this:

Amanda: Hey, Dad. You know how much you hate telemarketers calling you in the middle of dinner?

Dad: Yes. Hate it. Why? Is that what you do for work?

Amanda: No, actually. Inbound marketing is the exact opposite. That's interruptive marketing. They literally interrupt you. So annoying, right?

Dad: Yes. I'm surprised they're not interrupting us right now.

Amanda: Well, in my job, I create marketing that doesn't interrupt what people are doing. In fact, I create content that people are actively looking for, because it's helpful, entertaining, or informative. Instead of a telemarketer was calling to sell you spoons, I create stuff that someone looking for information about spoons might be searching for on the internet.

Dad: So I would find you, instead of you calling to bother me?

Amanda: Yes! I provide you with actual value from my company, which makes you more interested in what my company sells.

The keys here: 1) Identify which interruptive media your dinner guests are familiar with, and 2) play into their pain points when dealing with that media. Inbound marketing is much more logical when you explain it that way -- even if your family doesn't work marketing or communications.

3) The Theatrics

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Source: Giphy

If you're feeling especially creative -- and you have at least one Thanksgiving guest who is willing to participate -- you could set up a roleplay. There are lots of scenarios you can act out, but a classic one would be the telemarketer/dinner guest scenario.

Let's use the telemarketing example above -- and be warned, it might require a few minutes of planning before everyone sits down to dinner. You play the role of the telemarketer, and your dinner guest can be, well, the dinner guest. First, put his or her phone's ringer on the highest volume possible. Then, as soon as someone asks you about your job, excuse yourself and duck out to a quiet area with your own phone. Then, call the dinner guest, have him or her answer the call on speaker, while you pretend to be a telemarketer selling something completely unnecessary at that point -- Halloween costumes.

Be sure your dinner guest uses key phrases like "You're interrupting me in the middle of Thanksgiving dinner with this irrelevant call," or, "Don't you think it's a little late to be calling me about Halloween?" or, if you really want to go nuts, "I wish you had sent me a targeted, personalized email in October about those costumes -- I would have bought them."

Then, have them slam down the phone on the table. You can return from your "bathroom break" and say, "See? Telemarketing, or any type of interruptive marketing like that, is profoundly annoying. In my job, I create marketing that helps people -- not annoy them."

End scene.

Depending on the talent of your guest, you might be able to improv the entire thing. Otherwise, you might want to type a script out and email it to the guest beforehand. And if you really want to go overboard, stay in character the entire dinner. The sight of you dressed up as a skeezy telemarketer with a headset will be just too intense to forget -- that is, at least, until your mother requests, "Please remove your headset from the table."

4) The Puzzle Pieces

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Source: Webnode

This technique boils down to an age-old philosophical question -- is the whole greater than the sum of its parts? Aristotle thought so, but when you're describing inbound marketing to an unfamiliar audience, it's probably okay to explain each tool that goes into it.

Try isolating inbound marketing into the different pieces that pull it off -- things like blogging, email marketing, social media, closed-loop analytics, and call-to-action buttons. The folks who haven't worked in marketing might not know what these are, either. In that case, try using the analogy technique we opened with to explain them. In fact, you can even act out something like social media, by taking a picture of a decadent cranberry relish and showing how you would share it on Instagram in real time.

5) The "I Write Articles on the Internet"

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Source: imoviequotes

If the previous four have all failed, you can always say, "I write articles on the internet for a living." I mean, it's somewhat accurate -- you drive real business results with inbound marketing, and you don't just spew out nonsense blogs about your feelings to get paid -- but it can get your family off your back, especially if you're not sure they'd be interested in hearing the whole shebang. If you choose this path, be prepared to hear how easy it is to blog, and how many of your family members wish they could get paid to do it.

Then, try to switch the subject quickly to something everyone can relate to. "Hey, Uncle Eddie, I'd love to get your amazing stuffing recipe." Trust us -- it works every time.

We're Grateful for You

Good luck out there. And remember: There are so many people who want to know what you do -- which, admittedly is why we love writing about it every day.

We always give thanks for you, our amazing readers. And to express our gratitude, we put together what we hope is a hilarious video of what our families think we do. Happy Thanksgiving!

Editor's Note: This post was originally published in November 2013 and has been updated and for freshness, accuracy, and comprehensiveness.

What other strategies do you use to explain inbound marketing to folks who've never heard of it? Let us know in the comments.

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Google AdWords Expanded Text Ads: Best Practices For The New Format

Expanded Text Ads (ETAs), announced in July of 2016, are considered by most industry observers to be the biggest change to Google Adwords in 16 years.

Google’s new ETAs provide for an increase of 50 percent more ad space. Plus, ETAs pack in a few other exciting features as well.

Numerous strategies and best practices have been developed over the years for the standard text ad format, but unfortunately, most of these don’t translate to expanded text ads. And, businesses are now having to scramble to update their ads before Google stops supporting the old format in January.

Before we get into the nitty-gritty of how to best handle expanded text ads, let’s get to know them a bit better.

Dissecting the Expanded Text Ad

Below is a comparison between the expanded text ad format and the standard text ad format.

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The components of the expanded text ad are as follows:

Two Headlines (Shown in lavender in the left side of the image above)

As opposed to standard text ads, ETAs have two headlines — a main headline and a secondary headline. Each headline can use up to 30 characters, as compared to the prior format of one headline with 25 characters.

Display URL and Path Fields (Shown in Green)

When creating ETAs, the final URL has to be entered first (above the headlines) and the display URL is created automatically based on that. There are two optional path fields available to extend the display URL by up to 15 characters each.

Description (Shown in Gray)

ETAs have one long description field with a maximum length of 80 characters. This compares to two fields of 35 characters each with standard text ads.

Now that we’ve gone over the guts of what makes ETAs, let’s get started on some best practices in order to take full advantage of them.

1) Use Keywords and Convincing Copy in Your Headlines

The main headline is the section that most people will see first and pay attention to. Put your most vital information here and make sure to include the main keyword you are targeting in the associated ad group. If you have a long keyword term, then just put your entire keyword in the main headline.

The secondary headline is best for supporting information. This is where you’ll reference the main benefit or USP of your product or service, or stress the urgency of your offer.

Keep in mind that your secondary headline may not always be shown in full. This is because, while you’re allowed up to 30 characters, Google determines ad display based on pixel-count. For example, wider characters such as “W” take up more space. So, if your two headlines go over the allowed number of pixels, Google may trim down your secondary headline. In most cases, your ad preview will show how your ad will look but it is a good idea to allow some breathing room. 

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Unlike standard text ads, you can now do so much more after adding your keywords. You have some creative freedom to craft a headline that demands attention. Use language that will appeal to your target audience to convince them to interact with your ad. This combination is sure to increase your click-through rates considerably.

Below is an example of an expanded text ad that has been very successful. It blends in keywords (DDoS Protection and Stop DDoS) very well with urgency and value-add.

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Here is another example of a compelling ETA. It combines keywords (User Behavior Analytics) effectively with an attractive offer (Free Guide) and the target audience (CISO).

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2) Utilize the Description to Differentiate Your Product or Service

After grabbing attention with your headline, use the description to provide supplementary information to convince searchers to click through to your page. The best way to utilize this section is to include an additional benefit, a feature, and a call-to-action (CTA) or offer. A CTA such as “Start Free Trial,” “Shop Now” or “Download Free Guide” will let users know exactly what to expect on your landing page and will boost conversions.

Remember, the description is the final attempt to get a searcher to click-through to your site instead of others—so use your extra description space wisely. Be sure to differentiate your product or service from the competition and make sure that users know why your brand is their best option.

3) Make the Best of the New Display URL

The two new display URL path fields are optional, but you will almost always want to use these. They are excellent places for adding your keywords. If you have a long keyword, you can break it up and use both path fields for your keyword. Otherwise use one field for the keyword and use the other for a call-to-action, especially if you were not able to do this in the description field.

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If you are creating an ad for a keyword containing a competitor name or a trademarked term, you are not allowed to use this keyword in the headlines or the description. But Google does allow you to use such a keyword in the URL path fields. This is the only way that you can get a competitor or trademarked term in your ad copy.

4) Mobile Ad Guidelines

Given that a large chunk of your audience will be using mobile devices to view your ads, you need to make sure that your ad works well on mobile.

With standard text ads, Adwords allowed you to create separate mobile ads. However, ETAs don’t differentiate between devices, which means that the same ad and the same copy will be displayed to searchers across all devices. ETAs viewed from a mobile device may have headlines broken up into two lines if they’re too long. Because of this, it is important to format your ads in a way that will work effectively both on desktop and mobile devices.

The mobile preview feature in the ad editor will show you how your mobile ad will likely look and you can adjust your copy based on that.

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5) A/B Test Your New and Old Format Ads

While ETAs may show up for all the keywords in your ad group, they won’t necessarily attract more clicks than your standard text ads. In fact, it’s possible that you may even see a decline in your click through rate (CTR).

Instead of dropping your old ads right away, try adding ETAs to the same ad groups with old ads that have served you well in the past. Compare the performance of the two, and alter and evolve your ETAs until they match or surpass your standard text ads.

In most of our tests though, the expanded text ads have performed significantly better than standard ads. Below are some A/B tests that we have run.

A/B Test 1: The 2 ETAs below had a combined CTR of 10.9% - an improvement of 26% over the already excellent 8.62% CTR of the old standard text ad during the same timeframe.

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A/B Test 2: The ETA below had a CTR of 5.49% - an improvement of 54% over the standard text ad.

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A/B Test 3: The ETA below had a CTR of 3.36% - an improvement of 167% over the standard text ad.

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6) Increasing Quality Score with ETAs

Having a good quality score for your keywords and ads is an absolute must for success with AdWords. In order to achieve high quality scores, you have to ensure that your ads are as relevant as possible to user search queries. It is also important to achieve a high click through rate for your ads, as this provides a direct signal to Google that users are finding your ad useful. There are a few key things to take into account when creating ETAs which will help your quality score.

You should always include keywords in your headline as well as the display URL path fields. If you are bidding on a competitor name or trademarked term, and do not use it anywhere in your ad copy, you will get a very low quality score. So it is crucial to add these in the path fields of the display URL as we noted in the last section.

You should also use as many ad extensions as possible with your ads. When combined with ETAs, this greatly increases the amount of screen space that you can claim with your ad, leading to high CTRs and high quality scores.

Use ad extensions to further elaborate on the features, benefits, attributes and offers related to your products and services. Since you likely had to shorten these in your main ad, you can use extensions to fill in the gaps. Also add reviews, ratings, location and call information if you have these available, and they are relevant for your business.

For example, consider the ad below that combines an ETA with call, callout, review, and sitelinks (with 2 line descriptions) ad extensions. That’s a significant chunk of Google’s search results page!

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7) Changing Old Ads to the New Format

If you have a lot of standard text ads in your account, changing them all over to expanded text ads may seem a bit daunting. You can make your job a little easier by adding new ads in bulk.

You can download your current ads to a CSV file, make all your changes, and then upload them back to your Adwords account. Using this approach will add new expanded text ads in the same ad groups and campaigns as your current ads. It will not remove any of your current ads. Here’s how you do it.

Export Your Current Ads

Step 1: In your AdWords account, click the Campaigns menu, then click on the Ads tab

Step 2: Make sure the “All Enabled Ads” option is selected

Step 3: Click Edit > Download Spreadsheet

download-spreadsheet.png

Step 4: Choose Excel .CSV format

Step 5: Click “Advanced editing” and uncheck all boxes except “All Editable Columns”. Then click Download and save the file on your machine. 

Enabled-Ads.png

Make Changes

Step 1: Open the CSV file in Excel

Step 2: For each ad that you want to create an expanded text ad for, add values in the Headline 1, Headline 2, Description, Path 1 and Path 2 columns. You can use values in the Ad, Description line 1 and Description line 2 columns (in the same row) as a guide since these represent your current ad.

ETA-Edit.png

Step 3: Delete the Ad, Description line 1, Description line 2 and Display URL values from the same row.

Step 4: Go to the Ad Type column and change “Text ad” to “Expanded text ad”

change-ad-type.png

Step 5: Repeat steps 2, 3 and 4 for each expanded text ad you want to create. NOTE: If you are new to this process, it will be best if you try and add only one expanded text ad the first time. In this case, you should just delete all rows other than the row you just edited.

Step 6: Save the file as a CSV

Import Your New Ads

Step 1: In your AdWords account, click the Campaigns menu, then click on the Ads tab

Step 2: Click Edit > Upload Spreadsheet

Step 3: Choose the file you saved and click Upload and Preview

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Step 4: Google will now show you the number of ads that will be added. This should be the no. of new expanded text ads that you added in step 2 of the Make Changes section above. If there are any problems with the data you added, it will be shown in this box.

Screen_Shot_2016-09-30_at_5.16.24_PM.png

Step 5: Click on Preview changes. Even if you had any errors in step 4 above, you should do this to determine exactly where the problems are.

Step 6: Verify that each expanded text ad is shown correctly in the preview

preview-ad.png

Step 7: If everything looks good, click Approve changes to add your new ads. If you see any problems here, click Reject changes. Go back to your CSV file in Excel, fix the problems and then try again. 

Conclusion

Now that you’ve got a better grasp on expanded text ads and how to use them, you can get started on your own ads. Remember, you don’t want to pause your standard ads just yet—these new processes are going to take a bit of practice before you become an expert.

The clock is quickly running out; Google’s last day of standard text ad support is January 31, at which time we’ll all be forced to adopt the new expanded text ad format. Rather than scrambling at the last minute, it’s best to get started now. Work out the kinks and find out the best ad copy that works for you. 

New Call-to-action http://bit.ly/2gVdcqS

10 Examples of Facebook Ads That Actually Work (And Why)

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One average, Facebook is home to 1.18 billion daily active users -- from CEOs, to students, to companies. And while the community is clearly there, connecting with them from a marketing standpoint isn't always easy. 

For brands, posting on Facebook alone isn't enough anymore -- especially for ones just starting out. Sure, you can throw money at your efforts to drive people to your Facebook Page and send them to your website, but that only works if you're smart about it.

One way to do just that is to create optimized Facebook Ads targeted at the right audience. Optimized ads can help you spend your PPC budget wisely and see a positive return on your investment. Download this free guide for data-backed tips on creating the optimal Facebook Ad.

So, what does optimized Facebook advertising actually look like? If you're looking for some great examples, you've come to the right place. In this post, we'll quickly go over the three overarching formats for Facebook Ads: right column, desktop News Feed, and mobile News Feed. Then, we'll show you eight different types of Facebook Ads, each with real-life examples -- along with some insights into why that ad is so successful.

But before we get to these examples, let's discuss the four components of a good Facebook Ad (or any ad, really) regardless of its type ...

4 Components of Successful Facebook Ads

1) It's visual.

Visual content is not only treated more favorably in the Facebook algorithm, but it's also more likely to be shared and remembered than written content. The lesson for Facebook marketers? No matter what type of ad you create, your image needs to be visually appealing.

Check out this blog post for a detailed guide to image sizes for various ad units on Facebook along with some tips on posting visual content.

2) It's relevant.

Relevance is critical for success when using Facebook advertising. Remember, you are spending money when someone views or clicks on your ad (depending on the settings you use). If you're showing ads that aren’t relevant to your target audience, you're wasting your time and money and will likely not see success with any kind of advertising.

Back in February 2015, Facebook launched a feature in the Facebook advertising platform that rates your ads and gives you a relevance score, similar to Ad Rank in Google AdWords. The more relevant your ad image, ad copy, and destination page is to your audience, the higher your score is -- and the more favorably Facebook will treat your ads.

3) It includes an enticing value proposition.

A value proposition tells the reader why they should click on your ad to learn more about your product. How is your product or service different from any other? Why should the viewer click on your ad to see your website?

Your value proposition should be believable. For example, saying you have the greatest sandwiches in the world will not make people come to your business's Page, but maybe offering 20% off will. Or, perhaps adding social proof will help -- something like, "Sandwiches loved by over one million people every year! Come try yours today and get 20% off your order with this coupon."

4) It has a clear call-to-action.

A beautiful and relevant ad is great, but without a call-to-action (CTA), your viewer might not know what to do next. Add a CTA like “Buy now and save X%,” or “Offer ends soon” and add a sense of urgency to your viewer. Your CTA should encourage people to click on your ad now.

The 3 Primary Formats for Facebook Ads (With Examples)

Format 1: The Right Column Ad

Right Column Facebook Placement.png

Source: Facebook

This type of ad is the most traditional on Facebook, it appears on the right side of a user’s Facebook News Feed. This is the first type of advertising Facebook had, and it still exists today.

Although ads in the News Feed are likely to get higher engagement metrics due to its native advertising features, right column ads shouldn’t be forgotten. We often see less expensive clicks and conversions when using these ads. In order for a right column ad to be successful, it needs to be relevant, have a value proposition, a good visual, and have a call-to-action. Let’s look at an example below from Winc (formermly known as Club W): 


Club W FB Ad.png

Here's what makes this ad great:

  • It's visual. The visual is clear, simple, and appealing to all types of wine-lovers.
  • It's relevant. This came up in my wine-obssesed colleague's News Feed. Need I say more? Two thumbs up on relevance.
  • It includes an enticing value prop. Three bottles for $19? What a steal. They also pull the viewer in with an additional value: a discount on their first order of wine.
  • It has a strong call-to-action. The word "get" is strong call-to-action language, and it's used twice here. A time limit on this offer would have made it even stronger.

Format 2: The Desktop News Feed Ad

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Source: Facebook

This type of ad appears directly in a user's News Feed when they access Facebook on a desktop computer, and it looks more like native advertising. In our experience, these ads have a higher engagement rate than right column ads, but they can also be more expensive. These ads must follow organic Facebook posts best practices and be both engaging and visual.

This is how an ad from Amazon looks in the News Feed on a desktop:

amazon newsfeed litter box.png

Here's what makes this ad great:

  • It's visual. Not only is this image larger than the right column ad display, but it also uses warm colors, white space, and directional lines which drew my eye towards the featured product.
  • It's relevant. As a cat mom, this offer is clearly tailored to my consumer needs. 
  • It includes an enticing value prop. Amazon has advertised a self-cleaning litter box here, which is of tremendous value for any cat owner. Additionally, it shared the strong customer ratings below an image of the product. (Social proof, anyone?)
  • It has a clear call-to-action. Amazon instructs me to click on its ad today, after which point the deal for the litter box will presumably disappear. "Now" is strong CTA language that compels clicks.

Format 3: The Mobile News Feed Ad

Mobile Facebook Ad Placement.png

Source: Facebook

Like the desktop News Feed ad, this type of ad appears in the user's mobile News Feed and displays like an organic posts from people and Pages that they follow. 

This is what a mobile News Feed ad for The New York Times looks like:

NYT mobile ad.jpg

Here's what makes this ad great:

  • It's visual. The quirky cartoon drew my eye as I scrolled on my mobile News Feed through lots of text and photography. The nontraditional illustration pulled me in for a closer look at the content.
  • It's relevant. I'm a person in my 20s, and I used to write about health care. This is an article I would definitely be interested in reading, and it helps that the ad appears like a native post promoting an article in my New Feed.
  • It includes an enticing value prop. The ad shows me which of my Facebook friends also like, and presumably read, The New York Times. This social proof makes me more likely to click and read the article.
  • It has a clear call-to-action. This ad is dedicated to increasing the page's Likes, and by asking a question in the ad, the call-to-action makes me want to click the article to learn more.

Now that we've covered the three main ad formats, let's dig into a sampling of the wide variety of post types you can use.

8 Types of Facebook Advertising & Some of the Best Facebook Ad Examples

1) The Facebook Video Ad

Video ads appear fairly large in the user’s New Feed and offer more engaging content than static posts. And with 8 billion videos being watched on Facebook every day, it serves as an interesting -- and potentially profitable -- ad type for marketers to try out. 

Need some inspiration? Check out this example from Key Jewlers below:

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Why this works:

  • It's visual. Even though this is a video, I have a general idea of what I will be watching, thanks to the screen capture it started with. Additionally, I can understand the gist of this ad without playing with the sound on, which is important given that 85% of videos on Facebook are now viewed without sound.
  • It's relevant. It's relevant to me because I was recently scouring jewelry websites, specifically for necklaces like the one in the ad.
  • It's valuable. Kay shows potential customers the value of purchasing with the help of the happy reaction from the woman receiving the gift in the ad. Plus, who doesn't love dogs?
  • It has a solid call-to-action. This ad is set up to drive Page Likes, which is an easy, one-click way for me to get more relevant content served up to me.

How can you create your own video ad? First, understand Facebook video ad requirements including length and video size. We suggest keeping your video as short as possible, even though Facebook allows you to upload a much larger video. Create a video that displays your product or service, and upload directly to the Facebook ads manager by following these instructions. 

2) The Photo Ad

Another type of rich media advertising on Facebook is a post of an image. This is one of the most popular types of ads ever since Facebook began favoring visual content. The optimal size for News Feed photo ads is 1200x628 pixels, otherwise your image will get cropped. Adjust your image based on the target audience’s needs and by what will appeal to them the most.

Here's an example of a photo ad from NatureBox:

naturebox-1

Why this works:

  • It's visual. The image shows you exactly what you're getting, and it calls out the “free sample” CTA well.
  • It's relevant. Everyone likes to snack. In all seriousness, the person who saw this is a fan of several lifestyle subscription companies, which is what NatureBox is. 
  • It's valuable. This ad is full of value. First, the “free trial” callout is the first thing your eyes go to when looking at the image. Second, it clearly mentions the healthy aspects of the goodies in its product.
  • It has a clear call-to-action. Nature Box is asking you to try its free sample. It couldn’t be easier to know your next step.

3) The Multi-Product Ad

Multi-product ads allow advertisers to showcase multiple products within one ad. Viewers can scroll through the images and click on individual links to each product. You can promote multiple of anything, not just products -- like different blog posts, ebooks, or webinars. These ads can be created in the Facebook Power Editor.

Here's an example of a multi-product ad from Shutterfly, along with the additional images that are used in the ad. Each image has a different offer, to appeal to many different demographics in one ad.

shutterfly

Why this works:

  • It's visual. This series of images leands on a consistent color pallette, making it feel both cohesive and on brand. (Having a cute cat doesn’t hurt either.)
  • It's relevant. The person who saw this loves taking photos and creating sentimental gifts. Spot on, right?
  • It's valuable. There is a very clear value for the user, 40% off each of the products being advertised. The code and sale end date are also clear in the ad description. This ad also has an added level of value, it is showing the many different ways people can use Shutterfly, in ways many may not be aware of.
  • It has a clear call-to-action. I know I need to use this before February 17th when this deal expires, so I would be encouraged to take action right away.  

4) The Local Ad

Local ads on Facebook only work if your business has a physical location that you are trying to drive real foot traffic to. If you fall into this category, then locally targeted Facebook ads may be a great fit for you, as you can hyper-target on Facebook down to the mile.

If your business has an offer or event going on at your store, set up a few Facebook ads that appear only to people within a short distance of your store. Have these ads appear a few days prior to the event and on mobile devices while the event is happening. You may want to reach some people the day of the event who happen to be in the area and checking their Facebook account on their smartphones.

Take this ad for example from Mizzou Campus Dining:

ScreenShot2015-03-29at2.12.59PM

Why this works:

  • It's visual. This image has college pride, a variety of salty and sweet treats, and a well-known logo to attract hungry college students. 
  • It's relevant. This ad is likely only being shown to students on campus who are in its target audience. It also mentions the sports game that was going on at the time, and plays to the student’s current needs: snacks and Subway sandwiches.
  • It's valuable. Mizzou Market is telling hungry college students that it has everything students need for the big game. 
  • It has a clear call-to-action. This ad has the option to show directions, making it extremely easy for a college student on the go to follow the walking directions to this market.

5) The Offer Ad

An offer ad is a newer form of Facebook advertising where a business can promote a discount on a product or service that can be redeemed on Facebook. The benefit of this? It eliminates one step in the buyer's journey, which ultimately increases sales.

The offer ad has many benefits. First, it drives the user directly to the offer. The user claims it directly on Facebook, removing any added friction of needing to to go to your website for the offer. You also can reach any type of audience that you want, as all the Facebook targeting options are possible.

Finally, you can include all the information needed for the user to decide if they want it or not, including the time period it is usable, the number of people who has already claimed it, and the exact amount the offer is. This will eliminate any unqualified clicks, which cost you money.

Here's an example of an offer ad Boston Sports Club:

BSCad.jpg

Why this works:

  • It's visual. The featured photo uses bold colors and clear typography to draw my attention to the details of the offer, and the woman exercising gives me an idea of what I could gain from purchasing the offer.
  • It's relevant. I recently moved to Boston and have been searching for gyms in my area online, so this ad is highly relevant to my recent Facebook and search activity.
  • It's valuable. Paying $5 for a monthly gym membership is a great deal. Even though the price may increase in the future, the low price definitely makes me want to click.
  • It has a clear call-to-action. The CTA emphasizes that the discount offer is limited and should be claimed quickly using the word "hurry" and telling me when the offer expires.

6) The Event Ad

Event ads promote a specific event. The CTA on these ads usually send users directly to the ticket purchase page, wherever that happens to be hosted.

Using this type of ad will help drive a targeted group of people to attend your event. These will show up in the News Feed of the specific audience you've chosen. Events are a big part of most businesses, but getting people to attend even a small event, can be tricky. Promoting your event to a targeted specific audience on Facebook can help drive the right kind of attendees.

A good ad in this format will clearly show the benefit of attending the event: The price, dates, and a clear CTA to purchase a ticket. The events ad below for the Tortuga Music Festival displays the date and time and the bands playing:

event facebook ad

Why this works:

  • It's visual. The picture alone is worth a thousand words about how much fun this concert would be. Not only is it on the beach, it was also taken on a gorgeous day and the stage looks amazing. Also, it clearly represents what to expect during the event, and it catches the eye as someone scrolls through their News Feed. (The beautiful ocean water definitely helps.)
  • It's relevant. The person who saw this ad is a fan of Kenny Chesney and has been to his concerts before. They're also originally from Florida, which is where this event takes place. 
  • It's valuable. Since the image was taken on a beautiful day, it looks like an ideal place to be -- especially to those of us viewing it from our office desks. It also clearly tells you the cost of the ticket so you know before you click. (This is also good for the advertiser: By including the price, the ad allows users to self-select based on whether they can afford the ticket. If they can’t afford it, they won’t click through, thus saving the advertiser money on unqualified clicks.)
  • It has a clear call-to-action. The CTA is clear: "Buy." The advertisers also add urgent wording with the title “Time is running out!”, encouraging you to purchase your ticket now before it's too late.

7) The Retargeting Ad

A retargeting ad promotes an ad to a specific list of previously identified people. Have you ever seen ads follow you across the internet after visiting a certain website? Then you've seen a retargeting ad. 

Facebook has the same capability. An advertiser can advertise to a list of leads or customers by uploading a list of email addresses it already has into the Power Editor to make a custom audience. A good retargeting ad acknowledges that the brand knows you're already interested in its product. (Because, let’s face it ... retargeting can be a little creepy.)

Last week, I started shopping around for a bridesmaid dress for an upcoming wedding. Today, this ad appeared in my News Feed:

Adrianna Papell wedding dress ad.png

Why this works:

  • It's visual. The image gives me a good idea of what to expect from the designer's website, and it definitely helps that the gowns are both unique and stunning. Talk about a showstopper. 
  • It's relevant. The ad called out that I was already shopping for bridesmaid dresses, and what's more, I had previously looked at dresses on this exact website, so this ad is highly relevant to my search.
  • It's valuable. The variety of dresses in the ad's image and in the description make this website worth a visit for someone trying to find the perfect gown out of thousands of options.
  • It has a clear call-to-action. The CTA is "Shop Now," which encourages me to click to purchase the beautiful dresses in the ad's image.

8) The Boosted Post

A boosted post is an organic Facebook post that was originally on the homepage of a company’s Facebook, and that later was boosted with advertising money.

This is different from the above ads because it's not created in the Facebook Ads Manager. You can include more in the description, as there is no limit to word count on boosted posts like there is in ads. You can also have a link in the copy.

The cons? Boosted posts leave you fewer options for bidding, targeting, and pricing. You also cannot run any types of A/B tests because you're promoting a post that's already been creating, not creating one from scratch.

Here's an example of a boosted post from Bustle, who promoted one of its articles on Facebook:

bustle learn more ad.png

Why this works:

  • It's visual. Lots of people are familiar with the Amazon Prime logo, but not in neon lights in a window display. It made me do a double-take while scrolling through Facebook.
  • It's relevant. As we've already learned from earlier examples, I like shopping on Amazon and also read Bustle, so this article is a combination of those two behaviors.
  • It's valuable. "Brilliant" is a strong adjective to describe products, which makes me curious to learn more about purchasing them.
  • It has a clear call-to-action. The ad entices me with information about useful and "brilliant" gadgets I can get delivered to my door within two days, which I'm happy to click to learn more about.

Getting Started

There you have it: A list of all the different types of Facebook posts and a few examples of awesome ones from all different brands. The Facebook Ads Manager platform will walk you through how to set these up with simple, step-by-step instructions -- so don't feel overwhelmed.

Note for HubSpot customers: You can now integrate Facebook Ads reporting into the HubSpot Ads App to make reporting and analyzing your advertising ROI easier. You'll be able to easily see which Facebook Ads generate leads and increase your ROI without having to analyze the data yourself. You can also use this integration to edit Facebook Ads from directly within your HubSpot portal. Customers can sign up to test this integration here.

Now, stop reading and start creating.

Want to see how HubSpot uses Facebook? Like our Facebook Page here.

Editor's Note: This post was originally published in June 2012 and has been updated for freshness, accuracy, and comprehensiveness.

free guide to facebook advertising

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