Saturday, April 29, 2017

New LinkedIn Remarketing Capabilities: This Week in Social Media

Welcome to our weekly edition of what’s hot in social media news. To help you stay up to date with social media, here are some of the news items that caught our attention. What’s New This Week LinkedIn Rolls Out Matched Audiences: LinkedIn introduced Matched Audiences, “a set of targeting capabilities that give you the [...]

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- Your Guide to the Social Media Jungle

April 29, 2017 at 12:00PM http://bit.ly/2pfzAhC
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Friday, April 28, 2017

April Social Media News: AR on Facebook, Ads on Snapchat & More

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April showers bring May flowers (depending on where you live). This April also brought an onslaught of augmented reality, or AR, from a few of your favorite social media apps.

Just like last month, Facebook and Instagram continued to compete with Snap Inc. in April, with all three apps launching new products and features to keep more users and marketers spending their time there.

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This is good news for marketers: Social media platforms are making it easier to do your job well. The tricky part will be figuring out where your audience wants to hear from you most, and where to best spend your time and resources producing and promoting content.

We're here to help. The list isn’t exhaustive, but you can expect to learn the major highlights in the social media space this month -- what was launched, what changed, and what these stories could mean for marketers.

10 of the Biggest Social Media News Stories This Month

1) Facebook announced new AR, VR, and AI initiatives at F8 2017.

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Source: Facebook

At the annual F8 Facebook Developers Conference, CEO and co-founder Mark Zuckerberg announced that Facebook's next act would be further steps into the worlds of augmented reality (AR), virtual reality (VR), and artificial intelligence (AI). With the launch of new products like the Camera Effects Studio, the AR Studio, and Facebook Spaces, Zuckerberg hopes to make the Facebook camera "the first augmented reality platform."

Down the line, Facebook plans to launch AR glasses and new 360-degree capable cameras, in addition to some truly mind-bending Building 8 initiatives, such as technology to type with your brain and hear with your skin. These announcements caught most of the headlines, but we think what was left off of the F8 agenda is just as important.

With almost no mention of Facebook Instant Articles, publishers, or Pages, it's clear that Facebook is doubling down on high-tech visual content. So what does this mean for marketers? It's tough to outsmart the News Feed algorithm and to drive content views and engagement. Our advice is to publish no more than 3X per day, to invest in live and native video content, and to connect with your audience and customers on Facebook Messenger (but more on that later).

2) Facebook surpassed 5 million monthly advertisers.

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Source: VentureBeat

Facebook also announced this month that it had achieved more than 5 million monthly advertisers -- 75% of which came from outside of the United States. Digging into this massive number reveals even more interesting insights: 50% of these advertisers are mobile advertisers, and Facebook amassed more than 1 million new advertisers in less than one year.

These advertisers only represent about 8% of businesses with Pages, so it's likely that Facebook will keep updating its Ads Manager to make advertising on Facebook more enticing, especially on mobile. Read our ebook for ideas on how to optimize your brand's Facebook Page for more effective advertising on the mega-popular platform.

3) One in five Facebook videos are broadcast live.

Facebook's head of video, Fidji Simo, shared a video announcing just how rapidly Facebook Live had grown in popularity -- both among publishers and among viewers. One in five videos on Facebook is a Facebook Live broadcast. What's more, Facebook Live watch time has increased more than than 4X longer over the last year.

Last year, Facebook announced it would start giving Facebook Live broadcasts greater weight in the News Feed algorithm as a result of its popularity. This increase in watch time could precede another algorithm adjustment favoring live broadcasts, so if you aren't already doing so, recording Facebook Live videos could help your content earn more engagement and discovery in the News Feed. Read our guide for going live on Facebook here.

4) There are 100K active bots on Facebook Messenger.

facebook-messenger-bots

Source: CNBC

Facebook Messenger was another hot topic at the F8 conference, and one of the biggest announcements about the messaging app was that there are now 100,000 active bots deployed on the platform every month. Furthermore, Facebook announced that 2 billion messages per month were shared between Messenger users and businesses.

Messenger is becoming popular for customer service and content distribution, so Facebook announced changes to the platform to make it more discoverable and easy to use as a standalone product. These changes include a Discover tab on the home screen of Messenger and "smart replies" businesses can use to auto-answer frequently asked questions.

Marketers might consider using Messenger as part of their customer service or content distribution strategies -- especially if their audiences are already highly engaged on Facebook. You can subscribe to HubSpot content using Messenger here.

5) Apple Clips achieved 1 million downloads in four days.

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Source: TechCrunch

Apple launched Clips, a media editing app designed to create photos and videos specifically for social sharing, and it rapidly achieved up to 1 million downloads in the four days after its launch in the App Store.

It's still early to tell how the app will continue to perform, but App Annie noted that Clips was beating out Instagram's own photo editing app, Layout, in the App Store during that period. This data is only based on United States numbers, but stay tuned for more coverage from us on media editing apps you should be using for easy social media sharing.

6) Pinterest kills the Like button

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Source: Pinterest Blog

In a blog post published this month, Pinterest announced it would be removing the Like button from the visual search platform and sticking with the Save button as an indicator of Pins' popularity. Pinterest put this change into practice with an email to Recode: It stated, in no uncertain terms, that Pinterest isn't about virtual reality or connecting with friends. Instead, it's about visual content discovery.

If marketers are spending a ton of time using Pinterest as a social networking tool, they might want to rethink their strategy and metrics now. Instead, consider shoppable Pins if you sell products as a better use of Pinterest's discoverability capabilities.

7) Snapchat added Geofilters to its ads API.

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Source: MarketingLand

Snapchat announced it would be adding Sponsored Geofilters to its ads API this month, making it easier for brands to customize and launch Geofilters for specific locations and events.

This is a big win for Snapchat. Now, advertisers can track the performance of Sponsored Geofilters within the Snapchat Ads API and get more insight into advertising ROI on the platform. We've talked before about how Snapchat's analytics aren't as robust as the other social media platforms it's competing with, so this change makes almost all Snapchat advertising options available within the API for easy customization and performance analysis. Now, only Sponsored Lenses aren't available in the API, and we'll keep you posted if and when that changes as Snapchat's parent company, Snap Inc., grows.

8) Snapchat started measuring foot traffic to brick-and-mortar locations.

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Source: MarketingLand

Snapchat has started using a Snap to Store measurement tool that lets advertisers see how much foot traffic to physical locations was generated by Snapchat ad views. The measurement shows which visitors used Snapchat while in the brick-and-mortar location, how many people who visited had seen the ad on Snapchat, and the difference in foot traffic between visitors who saw the ad on Snapchat and visitors who hadn't.

The Snap to Store measurement tool is still in the experiment phase with a few large brands for now, but we'll keep you posted when it rolls out to all users. The measurement doesn't distinguish between different locations if your brand has a chain of stores, so this might be a better fit for smaller businesses to test out.

9) Snapchat launched AR world lenses.

On the first day of Facebook's F8 conference, Snapchat announced new AR lenses users could start adding to their photos and videos. With world lenses, users can add 3-D moving shapes and images to content to add another layer of fun and variety to their Snaps.

AR and VR features are the next logical step for Snap Inc., Snapchat's parent company that rebranded itself as a camera company back in 2016. The announcement of world lenses just before Facebook announced its own AR camera capabilities at F8 was smart (and sneaky) timing, as marketers around the world start to consider how to incorporate AR into their visual content efforts.

Our advice -- as always -- is to experiment and iterate based on results. See if your audience responds and engages with world lenses on Snapchat and AR filters on Facebook, figure out what works, and replicate it in future posts.

10) Instagram Stories beat Snapchat's user numbers.

instagram-stickers.pngSource: Instagram

Instagram Stories have officially attracted more users than Snapchat's entire user base, hitting 200 million users this month. With roughly 161 million users to its name, Snapchat continues to face increased competition from its virtual replica on Instagram.

Case in point: In the same blog post announcing the user milestone, Instagram also demonstrated its new Selfie Sticker feature, which lets users take a mini-selfie that they can attach to images and videos in other Stories. If this sounds familiar, you're right on the money -- Snapchat introduced Scissors, which do the exact same thing, in December 2016.

More advertisers and marketers are turning to Instagram over Snapchat for their ephemeral marketing efforts. We suggesting focus your efforts on which platforms audiences are most engaged on, while still keeping a pulse on other platforms that might experience a resurgence if new tools or products are announced.

It's not exactly a news story, but we wanted to make you aware of a new social media content creation tool, too. This month, HubSpot and Shakr teamed up to create StoriesAds.com, a platform to easily create videos for Instagram's vertical format. Using StoriesAds.com, brands can easily create vertical videos for Instagram Stories and ads directly in a browser, so check out the tool the next time you plan to launch an Instagram campaign to make better content, more easily.

Did we miss any big social media stories? Share with us in the comments below.

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Facebook Marketing: Why It Is Time to Rethink Everything

Do you use Facebook to market your business? Wondering how marketing on Facebook is evolving? To explore how marketers should adjust to Facebook’s recent and future changes, I interview Mari Smith. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. It’s designed to help busy [...]

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- Your Guide to the Social Media Jungle

April 28, 2017 at 12:00PM http://bit.ly/2poIp72
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9 Link Building Email Outreach Templates That Actually Work

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Thanks for joining me here on the HubSpot Marketing Blog today. I wanted to take this opportunity to tell you all a few things you might not know about me.

I'm ambidextrous (I can write with both hands), I'm the adoptive mother of three cats (one of whom is named Kitty), and before coming to HubSpot, I spent a lot of time writing and sending link building outreach emails.

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Inbound links back to your website play an important role in achieving your inbound marketing goals. They also require strategy and diligent work to come by. I would know -- I worked very hard to earn inbound links for a long time.

Whether you're just starting out with inbound link building or you're getting fatigued by nobody replying to your outreach emails, I wanted to help you out. I've created nine different templates for killer outreach emails that you can borrow and adapt for your own link building strategy.

What Is Link Building?

Before we dive into the templates, let's quickly review the basics of inbound link building. If you're already caught up to speed, skip ahead to check out the templates.

Inbound links, otherwise known as backlinks, are links pointing toward your website from another website.

Here's an example: Check out this publishing volume experiment analysis on the Moz Blog. If you'll notice, the previous sentence contains a link pointing toward Moz's website. That's a backlink. And if you read the article, you'll notice it contains a link pointing back to our website here at HubSpot. That's a backlink, too.

Now that we all understand what inbound links are, why are they important?

  1. Inbound links drive traffic to your website. In the example above, the HubSpot blog earned traffic from any of Moz's blog readers who followed the link to HubSpot's website.
  2. Inbound links improve your search engine rankings. Inbound links tell search engines that your website knows what it's talking about -- otherwise, why would someone link to it? The more inbound links you earn from high-quality sites, the higher your website will rank in search engine results pages (SERP).

To sum up, inbound links are valuable because they help your website rank higher in search, which helps more people find your organization, start clicking around, and eventually become a lead.

Link building is the process of obtaining those inbound links. When your website is a high-powered, well-respected content engine, other sites and individuals online will link to your content organically -- without you having to ask. But if you're like a lot of other inbound marketers out there, your website still has a ways to go.

A dedicated link building strategy starts with an ask -- usually via email -- and that's where these templates come in.

Link Building Outreach Rules

But before we get to the templates, some rules.

There are right and wrong ways to go about improving your site's SEO, and inbound link building -- when done correctly -- is generally regarded as one of the right ways. You're pitching your content to publications that might be interested in sharing it with different audiences. A backlink is just the cherry on top.

However, there are wrong ways to go about asking for inbound backlinks, and I want to make sure you sure understand the rules of the road before you start emailing.

1) The best way to generate quality backlinks is to publish exceptional content publishers organically cite.

That being said, a dedicated backlink outreach strategy can be helpful for newer websites or if you're promoting a specific piece of exceptional content. The more content you produce and, in turn, promote with social media content and backlinks, the more search engine authority your site will accumulate.

2) Only pitch guest posts or backlinks that add value for the reader.

Instead of asking your contacts to randomly link back to your site somewhere on theirs, ask publishers if you can write for their blogs or conribute new ideas and data for content they're already working on. Offers such as these will result in quality backlinks that provide readers with valuable information.

3) Send individualized emails to specific publishers.

Never, and I mean never, mass email an enormous contacts list with a pitch template. It's spammy, impersonal, and likely won't get you the results you want anyway. Adapt the templates below if you like them, but it's critically important to individually craft specific emails for particular publishers.

The first step of your outreach process should always be researching publications and specific people who might be interested in your content. You shouldn't start with typing up an email and sending it to everyone in your industry with a website. Read on for new ideas for how to ask for an inbound link -- in ways that are polite, clever, and might just get you that backlink.

Note: These email templates are based on emails I've sent and received. Any references to industries, companies, or individuals are meant to illustrate these fictitious email examples.

9 Link Building Outreach Email Examples to Try

1) The preview

If you don't have any connections with the person you're pitching, offering a preview might be an effective way to share your content. With this type of email, you're asking first if the recipient would like to see the piece of content you'd like them to link to. The key to getting a reply is making sure you've personalized your email and enticed the reader with enough details to get them to reach back out.

Interest in new infographic about social media stats?

Hi Sophia,

Happy Friday! I'm reaching out because I'm an avid reader of your work on the SocialVille blog -- I loved your latest piece about social media news.

I just followed you on Twitter, and I saw you've been tweeting about Facebook's F8 conference. What did you think of the event?

I work over at SocialWorld, where we conduct market research and collect data for social media analysts and experts. We recently produced an infographic detailing a breakdown of the social media market and what changes you can expect over the next year.

Would you be interested in checking it out? I'd love to see what you think.

Let me know if you're interested, and I can send you the infographic to take a look.

Best, Jack

2) The exclusive offer

If you've produced new research or data with surprising or intriguing results, it might be worth pitching your content as an exclusive before pressing publish on your own blog. An exclusive offer to a top-ranking publication in your industry could get you a lot of traffic from a single link, so it might be worth adjusting or reconsidering your own publication schedule.

When pitching to top journalists whose inboxes are probably flooded, keep your subject lines detailed and your emails short to communicate as much information in as few words as possible.

Exclusive: New data about Snapchat ads

Hey Sophia,

I've been reading your coverage of the competition heating up between Snapchat and Instagram, and I wanted to let you know that we're releasing new data about Snapchat ad usage this week.

Among other insights, we found a surprising number of brands and publishers that were regularly advertising and publishing on Snapchat have started transitioning over to Instagram, where they achieve higher ad clickthrough rates.

I'd be happy to give you exclusive early access to our full report to be the first to write about it on the blog this week -- what do you think?

Best, Jack

3) The DYK

Everyone likes to learn a fun fact. Couch your pitch as a "did you know" moment to pique the recipient's curiosity to read the rest of your content for more fun and new information. If you were able to teach them something new, they may want to feature your fresh insight for their own readers.

DYK bots are more popular than blogs?

Hi Sophia,

Did you know that there are more than 100,000 active bots on Facebook Messenger?

If you aren't already communicating with your audience via Facebook Messenger, you could be missing out on an opportunity to provide better customer service -- and faster.

We rounded up more Messenger bot usage stats in a new report that I've attached below. Do you think it would be a good fit for an article on the SocialVille blog? Thanks in advance for checking it out, and let me know if you have any questions.

Best, Jack

4) The personalized pitch

The most critical part of a successful outreach email is personalization. I'm not talking about addressing your email to the correct name and spelling everything correctly -- although you should definitely do both of those things. By showing the recipient that you know who they are and what they're about, your pitch reads as genuine, and you read as a comprehensive possible partner.

It's easy to write, "I loved your last article about [subject]," but it takes some digging and understanding to write, "I love reading your monthly social media news series. Did you catch the latest Facebook update that came out today?" Make sure your email shows that you've taken the time to understand what the person is all about and what they regularly cover.

Hi from a fellow Snapchat diehard

Hi Sophia,

I know you've been closely following the social media smackdown between Snap Inc. and Facebook -- and I know who we're both rooting for. So I wanted to show you this interactive timeline we created that compares the growth trajectories of the two companies.

Snap Inc. is similar to Facebook in a lot of ways, but its path to growth into the billions is mired with more competition. But this competition hasn't limited Snapchat's engagement -- users are spending up to half an hour a day inside the app.

I noticed that you publish a social media news roundup every month featuring the latest stories and research, and I wondered if you thought this timeline could be a good inclusion. Let me know if you have any questions about the data!

Thanks, Jack

5) The offer

Nobody likes having extra work on their plate, so why not pitch doing the work for them? If you pitch a great idea alongside an offer to write a guest post, the recipient might be more inclined to say "yes." But remember to do your due diligence before pressing "send." If the person you're pitching has already written about a specific angle a few times before, make sure you're pitching something new and different to avoid getting ignored.

Offer to write up new report for SocialVille?

Hey Sophia,

You've written previously about successful Facebook ads and headlines, and I wanted to share some new research my team has put together about effective Facebook ad copy. We found that Facebook ads under 20 words in length performed significantly better than longer ads, along with a ton of other eye-opening stats.

Do you think this would be a good fit for the SocialVille blog? I'd be happy to write it up for you to take the legwork out of it. Let me know if you'd like me to get started.

Thanks for your consideration, Jack

6) The mention

Everybody likes to see their name in print. A clever way to angle for a backlink is to mention a product or an individual in a published piece, then circle back and share it with them. Ask for their feedback to get them reading the post, and they might link to it or share it on social of their own accord.

Your data featured in our latest report

Hey Sophia,

I love reading your stuff on the SocialVille blog! In fact, we featured your recent data about the impact of tools on productivity in our report on the growth of productivity as a business -- I've attached the PDF below, and we've also shared it on Twitter.

I wonder if you'd be able to check out the report and let me know what you think or if I missed any important stats.

Thanks in advance for checking it out, and thanks for such an interesting write-up.

Best, Jack

7) The social proof

Social proof is the concept that consumers will be influenced by what others are already doing. For example, if you head to the bottom of this blog post, you'll notice that we ask you to subscribe, noting that 300,000 marketers have already subscribed. That's social proof in action: You might be more likely to subscribe now that you know hundreds of thousands of people are already doing it.

So, if you've published a great piece of content that people are responding positively to, tell people that when you pitch it for backlinks. They might be more inclined to cite you if other people in their field are already doing so.

Guide to Instagram ad analytics

Hi Sophia,

I'm sure you get a lot of content submissions, but I wanted to bring to your attention to a new guide we released about the ins and outs of Instagram ad advertising.

This helpful how-to guide tells you everything you need to know about advertising on Instagram and how to drive ROI, in addition to sharing real-world examples of ads that delivered results. Shameless #humblebrag here -- the guide has been downloaded more than 5K times and has been retweeted more than 4K times -- so I wanted to make sure you had a chance to check it out.

Do you think it would be a good fit for the SocialVille blog? I'd love to get your thoughts.

Best, Jack

8) The joke

Tread carefully with humor, but if you've perused their social media and they seem like they would appreciate a goofy joke, it could be a smart way to get your recipient's attention.

As in the rules of the workplace or cocktail parties, avoid making jokes about politics, religion, or anything rated PG-13 and up.

What do cats, cooking videos, and your latest blog post have in common?

... they all went viral on social media!

Forgive the silly joke, but I knew cats would get your attention. I loved your recent piece about social media predictions for the coming year, and I wondered if you'd given any thought to predictions for where SEO is headed, too.

Here at SearchWorld, we predict that AMP and machine-learning will take center stage in Google's quest to make search easier and more intuitive for the searcher.

We put together a report about how SEO has evolved and other predictions for where we think it's headed next, and I think it would be a great reference if you decide to write a follow-up piece about the future of SEO. I've attached the report below -- take a look, and let me know if there are any changes you'd suggest!

Thanks in advance, Jack

9) The response

This is another risky outreach strategy, but it could pay off if you do it properly.

The ultimate way to demonstrate that you're an avid reader (instead of just saying so) is to respond to someone's work with an opinion -- even if it's divergent. Other options besides the counterpoint in the example below could include:

  • A case study of you taking their advice and applying it to your brand
  • A different content format on the same subject -- for example, a video explainer instead of a blog post
Quick question about your Facebook F8 recap

Hey Sophia,

Thanks for writing such a thorough recap of Facebook's F8 conference. It was super helpful for those of us who couldn't attend in person or watch the live stream!

I thought you made an interesting point about the competition heating up between Facebook and Snap Inc., but I think you could be missing a bigger idea here. I think it's not as much a competition for users as it is a competition for features innovation vs. features execution.

I wrote up my take on the brands' competition on our blog today and cited your recap -- would you like to take a look? Maybe we could collaborate together on a blog post or video on how social media marketers should best evaluate the two companies' competing apps.

Thanks, Jack

Email Link Building Best Practices

So, you might have noticed that these aren't the traditional templates you can copy and paste into your own inbox.

And that's because I don't want you to simply plug in these emails and replace them with your own pitch. Part of the reason successful link building takes time and effort is because you have to craft a personalized email every time. You should use the guidelines I've outlined above, but copying and pasting the same exact message is just bad news for all involved. Don't do it.

Below are more of my link building outreach email best practices:

1) Edit, then edit again.

Nothing makes me less interested in responding to a pitch email than when there is immediately a typo or grammatical error as early as the subject line -- or my name. Double-check to ensure that all names are spelled correctly, that capitalization is perfect (Hubspot vs. HubSpot), and that punctuation is perfect.

On the other side of editing, cut your email down wherever you can. It's better for your email to be on the shorter side than too long, so try to delete any extra words and phrases that aren't completely necessary.

2) Keep your subject lines short and sweet.

My rule of thumb for subject lines is to avoid making them complete sentences. Stick to the important details to communicate as much enticing information in as few words as possible. If your brand name is recognizable, make sure to name drop yourself, too.

3) Don't fake flattery.

If it's easy to tell when someone's compliments are inauthentic in person, it's even easier to tell via email. Don't flatter people you're contacting for the sake of it -- genuinely compliment their work, their insights, or their achievements, and take the compliment a step further to add value with your own content.

4) Do the legwork before you send.

Demonstrate that you know what you're talking about by doing your research before you press "send." When you think you've found the right person to pitch, take some time to research what they've written about in the past and what they discuss on social media. Pay attention to timing, too. If an author has just written about social media statistics, they might not want to write about the same angle one week later, so try to bring a new or related pitch to the table.

5) Don't follow up more than once or twice.

Let's face it -- we're all busy. Even if your outreach email is impeccable, it could get lost in someone's inbox during a busy morning. You should feel free to reach out once to follow up, but don't go overboard in pestering someone if they're not getting back to you. After one or two follow-ups, let your pitch go, and reach out to them with another pitch further down the line.

For more link building strategies and best practices, the pros over at Moz can point you in the direction of more replies and backlinks and fewer ignores and "no"s. For more must-have SEO strategies to tackle in 2017, check out our free guide here.

Do you have an email link building outreach email that got you great results? Share with us in the comments below.

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Thursday, April 27, 2017

5 Essential Skills Marketers Need to Succeed This Year [Infographic]

2017-Marketing-Skills-compressor.jpg

The marketing landscape evolves at what often seems like a bewildering pace. There are changes in consumer preferences. There are updates to search algorithms. And, we can't forget the frequent updates and features added to various social media channels.

For that reason, being a successful marketer today might appear to require a never-ending list of skills. Where do you need to excel -- content creation, social media, web analytics, or all of the above ... and more?

Relax. In a perfect world, it would be possible to constantly maintain all of these skills at an expert level. But in reality, it's okay -- and helpful -- to prioritize. The question remains, however: What skills do marketers need the most to both keep up with the industry, and be good at their jobs?

Luckily, the infographic below from TEKsystems outlines five crucial skills -- largely digital ones -- that marketers need to succeed this year:

  • Digital Advertising
  • Social Marketing
  • Website Design/Development
  • Content Development
  • Mobile Marketing

It's a helpful guideline for marketers who want to help their brands stay up to speed, as well as job seekers and recruiters who want to know which knowledge is the most valuable in today's landscape. We've elaborated a bit on each one below the image -- so read on, and learn more about the skills you need to start, continue, or foster a lucrative marketing career.


2017-digital-marketing-trends-infographic-850x2233.jpg

5 Essential Marketing Skills to Succeed in 2017

1) Digital Advertising

Many marketers are trained to draw a bold line between marketing and advertising. But the latter, in its digital and analytical form, has become the work of the savviest marketers. That includes things like creating strategic ads on different social media channels, as well as pay-per-click (PPC) campaigns. According to TEK systems, some of the other specific skills that fall under this umbrella are:

  • Search engine optimization/marketing (SEO/SEM)
  • Digital business analytics -- data like Google Analytics and Facebook Insights
  • Digital project management

2) Social Marketing

Long gone are the days of simply posting the occasional photo or update on social media. Social marketing has become far, far more complex -- so much so that many brands dedicate full-time roles to it. Within this realm, you might see many overlapping skills with digital advertising, like understanding the same analytics and managing PPC campaigns.

While there's a detailed subset of skills required in social marketing, the major ones fall under strategizing and managing social media posts and presence, according to each channel. That's one form of content strategy, which we'll get to.

3) Website Design/Development

As the infographic puts it, "The website is the face of your brand." It's often the first line of interaction that a customer will have with your company -- that's why an optimal user experience is imperative. After all, that's one of the core principles of inbound marketing: Create the content that's going to draw and benefit your buyer personas.

For that reason, here's yet another area where -- like most of these five skills -- understanding content strategy is going to be important. But that's not the only knowledge required here. TEKsystems also identifies the following top skills sought after by marketing hiring managers:

  • UX design
  • Front-end development
  • Web development
  • Consumer and behavioral analytics
  • Product management

4) Content Development

Finally -- content gets its own category. Of course, understanding how to develop the best content for your various distribution channels is important. But then, there's understanding how to develop consumable content that doesn't necessarily reside on your social networks or website copy, like reports, or other downloadable items. And in addition to being well-produced and informative, it should be sharable, and a content developer needs to understand how to create something of that nature. Related skills, therefore, include:

  • Analytics
  • Project Management
  • SEO/SEM

5) Mobile Marketing

Mobile is gradually becoming the primary way we consume online content -- 48% of consumers, for example,  start mobile research with a search engine, while 26% start with a branded app. That's why mobile marketing has become such a valuable skill, from understanding how customers use mobile, to how a brand's digital presence and content can be optimized for that platform.

And while mobile marketing might be a bit different from mobile development -- the latter is a bit more technical -- it doesn't hurt to at least understand how that (and app development) contrasts from traditional web development. Additionally, valuable skills here include:

  • Mobile traffic analytics
  • E-commerce analytics
  • Mobile design

The More You Know

We're not suggesting that marketers need to become experts in every single one of these areas. However, if there's a specific area of marketing that interests you the most, or into which you'd like to move, understanding where you'll need to excel can help you get there that much faster.

Plus, as your brand and the landscape continue to evolve, this list can serve as a good reference when you feel like you might need to brush up on certain skills, or at least become more aware of them when it's necessary. That way, in addition to honing your own skills, you can understand where you might need to focus team-building efforts.

What are your most sought-after marketing skills? Let us know in the comments.

This post was originally published in January 2016 and has been updated for accuracy and comprehensiveness.

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How to Create a Social Media Marketing Content Plan in 7 Steps

Want to connect more with your target audience? Wondering how to deliver relevant social media content consistently? Planning your social media content delivery keeps your marketing on-message, making it more likely that you’ll reach your business goals. In this article, you’ll discover how to create a social media marketing content plan for your business. #1: [...]

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- Your Guide to the Social Media Jungle

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6 Cover Letter Examples That Got Something Right

Let’s face it: A job search is, typically, anything but fun.

It’s almost as if it carries its own stages of grief. At first, there’s denial of its demoralizing nature. Then comes the anger over either radio silence or rejection from prospective employers. Of course, there’s bargaining -- “I promise to never complain about work again, if I can find a new job!” That’s often followed by depression, and the idea that one is simply just unhireable. Then, there’s acceptance: “This is awful, but I have to keep trying, anyway.”

But we have good news. It is possible to have a little fun with your job search -- and maybe even make yourself a better candidate in the process. The magic, it turns out, could be in your cover letter.

It may be true that 63% of recruiters have deemed cover letters "unimportant," but that doesn't mean yours has to contribute to that statistic. In fact, it might be that cover letters are deemed insignificant because so few of them stand out. Here's an opportunity for you to exercise your creativity at the earliest stage of the recruitment process. Personalization, after all, goes beyond replacing the title and company name in each letter you send to recruiters. Boost your resume and join 30,000 marketers by getting inbound marketing-certified for free from HubSpot. Get started here.ย 

What does that look like in practice, and how can you make your cover letter stand out? We found six examples from job seekers who decided to do things a bit differently.

Note: Some of these contain NSFW language.

6 Cover Letter Examples That Nailed It

1) The Short-and-Sweet Model

In 2009, David Silverman penned an article for Harvard Business Review titled, “The Best Cover Letter I Ever Received.” That letter contained three complete sentences, as follows:

short-and-sweet.png Source: Harvard Business Review

One might argue that this particular letter is less than outstanding. It’s brief, to say the least, and the author doesn’t go into a ton of detail about what makes him or her qualified for the job in question. But that’s what Silverman likes about it -- the fact that the applicant only included the pieces of information that would matter the most to the recipient.

“The writer of this letter took the time to think through what would be relevant to me,” writes Silverman. “Instead of scattering lots of facts in hopes that one was relevant, the candidate offered up an opinion as to which experiences I should focus on.”

When you apply for a job, start by determining two things:

  1. Who might oversee the role -- that’s often included in the description, under “reports to.” Address your letter to that individual.
  2. Figure out what problems this role is meant to solve for that person. Then, concisely phrase in your cover letter how and why your experience can and will resolve those problems.

The key here is research -- by looking into who you’ll be reporting to and learning more about that person’s leadership style, you’ll be better prepared to tailor your cover letter to focus on how you provide solutions for her. Not sure how to learn more about a leader’s personality? Check out any content she shares on social media, or use Growthbot’s Personality Profile feature.

2) The Brutally Honest Approach

Then, there are the occasions when your future boss might appreciate honesty -- in its purest form. Livestream CEO Jesse Hertzberg, by his own admission, is one of those people, which might be why he called this example “the best cover letter” (which he received while he was with Squarespace):

Brutally honest.png Source: Title Needed

As Hertzberg says in the blog post elaborating on this excerpt -- it’s not appropriate for every job or company. But if you happen to be sure that the corporate culture of this prospective employer gets a kick out of a complete lack of filter, then there’s a chance that the hiring manager might appreciate your candor.

“Remember that I'm reading these all day long,” Hertzberg writes. “You need to quickly convince me I should keep reading. You need to stand out.”

3) The One That Says "Why," Not Just "How"

We’ve already covered the importance of addressing how you’ll best execute a certain role in your cover letter. But there’s another question you might want to answer: Why the heck do you want to work here?

The Muse, a career guidance site, says that it’s often best to lead with the why -- especially if it makes a good story. We advise against blathering on and on, but a brief tale that illuminates your desire to work for that particular employer can really make you stand out.

Why Example.png Source: The Muse

Here’s another instance of the power of personalization. The author of this cover letter clearly has a passion for this prospective employer -- the Chicago Cubs -- and if she’s lying about it, well, that probably would eventually be revealed in an interview. Make sure your story is nonfiction, and relatable according to each job. While we love a good tale of childhood baseball games, an introduction like this one probably wouldn’t be fitting in a cover letter for, say, a software company. But a story of how the hours you spent playing with DOS games as a kid led to your passion for coding? Sure, we’d find that fitting.

If you’re really passionate about a particular job opening, think about where that deep interest is rooted. Then, tell your hiring manager about it in a few sentences.

4) The Straw (Wo)man

When I was in the throes of my own job search and reached one of the later stages, a friend said to me, “For the next job you apply for, you should just submit a picture of yourself a stick figure that somehow represents you working there.”

Et voilร :

AZWstrawCoverLetter.jpg

I never did end up working for the recipient of this particular piece of art, but it did result in an interview. Again, be careful where you send a cover letter like this one -- if it doesn’t match the company’s culture, it might be interpreted as you not taking the opportunity seriously. Be sure to pair it with a little bit of explanatory text, too. For example, when I submitted this picture-as-a-cover letter, I also wrote, “Perhaps I took the ‘sense of humor’ alluded to in your job description a bit too seriously.”

5) The Exercise in Overconfidence

I’ll admit that I considered leaving out this example. It’s rife with profanity, vanity, and arrogance. But maybe, in some settings, that’s the right way to do a cover letter.

A few years ago, Huffington Post published this note as an example of how to “get noticed” and “get hired for your dream job”:

THE-EPIC-COVER-LETTER.jpg Source: Huffington Post

Here’s the thing -- if the Aviary cited in this letter is the same Aviary I researched upon discovering it, then, well, I’m not sure this tone was the best approach. I read the company’s blog and looked at the careers site, and neither one indicates that the culture encourages ... this.

However, Aviary was acquired by Adobe in 2014, and this letter was written in 2011. So while it’s possible that the brand was a bit more relaxed at that time, we wouldn’t suggest submitting a letter with that tone to the company today. That’s not to say it would go unappreciated elsewhere -- Doug Kessler frequently discusses the marketers and brands that value colorful language, for example.

The point is, this example further illustrates the importance of research. Make sure you understand the culture of the company to which you’re applying before you send a completely unfiltered cover letter -- if you don’t, there’s a good chance it’ll completely miss the mark.

6) The Interactive Cover Letter

When designer Rachel McBee applied for a job with the Denver Broncos, she didn’t just write a personalized cover letter -- she designed an entire digital, interactive microsite:

Source: Rachel McBee

This cover letter -- if you can even call it that -- checks off all of the boxes we’ve discussed here, in a remarkably unique way. It concisely addresses and organizes what many hiring managers hope to see in any cover letter: how her skills lend themselves to the role, why she wants the job, and how to contact her. She even includes a “traditional” body of text at the bottom, with a form that allows the reader to easily get in touch with her.

Take Cover

We’d like to add a sixth stage to the job search: Experimentation.

In today’s competitive landscape, it’s so easy to feel defeated, less-than-good-enough, or like giving up your job search. But don’t let the process become so monotonous. Have fun discovering the qualitative data we’ve discussed here -- then, have even more by getting creative with your cover letter composition.

We certainly can’t guarantee that every prospective employer will respond positively -- or at all -- to even the most unique, compelling cover letter. But the one that’s right for you will. That’s why it’s important not to copy these examples. That defeats the purpose of personalization.

So get creative. And, by the way -- we’re hiring.

What are some of the best cover letters you’ve seen? Let us know in the comments.

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Why Agencies That Conduct Market Research Grow Faster

You’re a busy marketer. Your days are full of client meetings, brand research, marketing strategy sessions ...

Who has time to do market research for their own marketing agency?

If you think market research is for clients only, better think again. As a marketer, it’s equally important for you to understand your market, its wants and needs, the state of your competition, and your place in the marketing ecosystem and pecking order.

Make no mistake -- market research for your own firm is no purely-academic exercise. Think of it this way: the better you know your audience, the more easily you can turn prospects into clients. Incredible as it may seem, most professional services firms, including marketing agencies, don’t know their audiences as well as they should. As a result, they’re missing out on opportunities to gain more clients and get more business out of current ones.

So why don’t more marketing firms do research? Well, because many think, for some reason, their clients are “different” so that the input won’t yield any insights. Others think research simply won’t impact growth.

We beg to differ.

We’ve conducted our own research on research (yes, really) and discovered that there are some significant benefits for marketing firms. Firms that regularly research their client markets (at least quarterly) grow more than ten times faster than firms that don't conduct research. 

If you’re willing to go all-in and conduct research on a frequent, more-than-quarterly basis, your firm can really take off, compared to agencies that do no research. Our research confirmed that more than one-third of high-growth firms conducted target audience research regularly and at least once a quarter (see below chart). Virtually none of the no-growth firms conducted frequent research.

Data from Hinge's 2017 High Growth Research Report

Research not only drives growth, it also impacts profitability. For instance, when Hinge studied the effects of research on growth and profitability, we found that firms that conducted frequent research realized 19.9% profitability, whereas firms that did not conduct research reported only 11% profitability.

What makes research so effective? There are a number of ways that firms become better positioned to secure prospects and grow their client relationships through research. These include:

  • Having a clear understanding of emerging issues and trends in order to determine which services to develop and offer.
  • Uncovering areas in which your firm has misjudged or misread their clients, such as what market influences are keeping them from growing their relationship with your firm.
  • Identifying purchasing or other types of patterns that you haven’t noticed since you are so deeply engrossed in your day-to-day interactions with your clients.

As Hinge has done research for ourselves and our clients, we’ve identified ten research questions that can drive growth and profitability. Below is a sample of the questions we have found to have a big impact for our clients.

Why do your best clients choose your firm?

Understanding what great clients find appealing about a firm can help the firm attract others like them.

What are those same clients trying to avoid?

This is the flip side of the first question and offers a valuable perspective. The answer can provide clues as to how to avoid being ruled out during the early rounds of a prospect’s selection process. The answer can also help shape business practices and strategy.

What is the real benefit your firm provides?

Firms are often surprised to hear the true benefit of their service, as viewed through their clients’ eyes. Once they understand this, they are able to enhance or even develop new services with other real benefits.

So what’s the best way to conduct research?

Believe it or not, Rule Number One is do not do it yourself. That’s right. Have someone else do it for you. Why? Because respondents are more likely to provide honest answers to a third party. If you insist on doing the research yourself -- which is better than doing no research at all -- be aware that you may capture only a portion of the overall picture.

Here are three more tips for conducting effective research:

1) Phone interviews are best. 

Nothing beats a live interview. Even reluctant participants will open up to a skillful interviewer. In fact, the greatest insights are often volunteered outside the scope of the questionnaire.

2) Online surveys are second best—but they don't have to be second rate. 

An online survey will never capture the same insights as an interview, but a well-crafted online survey can still reap valuable information. Surveys also tend to be easier and less expensive to implement. Just remember, your response rate is likely to be very low.

3) Don't limit it to your current clients. 

Cold prospects are more difficult to get on the phone, but they provide—by far—the most accurate picture of your marketplace. Clients who got away offer invaluable insights into your weaknesses. Similarly, lapsed clients can help you understand how to become more relevant and engaged.

And what should we do with all this research?

There are any number of ways you can use it, limited mostly by your goals and imagination. Here are just a few ideas on how you can use your research to enhance your reputation, generate leads and bring in more clients:

  • Tweak or redefine your positioning to differentiate your firm from competitors.
  • Introduce new services that prospects have indicated want.
  • Use it as an entrรฉe to bring former clients back into the fold.
  • Offer new services to current or former clients.
  • Anticipate clients' needs.

Most important, you can boost your credibility with your target market and increase your visible expertise by pulling data and results from your research findings to write blog posts and articles that address urgent market challenges, to publish a research study, and as fodder for speeches, seminars, and webinars.

So what are you waiting for? It’s time to get researching. The sooner you get started, the sooner your firm will reap its rewards.

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Wednesday, April 26, 2017

How to Repost on Instagram: 4 Easy Ways to Reshare Content

repost-on-instagram-compressed.jpg

Where most social media feeds are almost distractingly busy -- full of photos, videos, and text updates from friends and brands you follow -- Instagram is different because you can only look at one post at a time.

And while this simple, clean interface makes to easy to focus on the beautiful photography and interesting videos on Instagram, it also leaves something to be desired: the ability to easily repost other users' content.

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But fear not: for every problem, the internet has afforded a solution. We tested out four different ways to repost content on Instagram in a few simple steps. All of these methods are free, but some require you to download an app from the iOS App Store or Google Play first.

How to Repost on Instagram: 4 Methods to Try

1) Use Repost for Instagram

Download Repost for Instagram for iOS or Android devices to share content from other Instagram users from your mobile device. Here's how to do it:

respost-step1.jpg

Open your Instagram app, and find a photo or video you'd like to reshare.

repost-step2.jpg

(Psst -- do you follow HubSpot on Instagram?)

Tap the ... in the upper-right hand corner of the post. Then, tap "Copy Share URL."

repost-step3-1.jpg

Open Repost for Instagram. The post you copied will automatically be on the homepage.

repost-step4-1.png

Tap the arrow on the right-hand side of the post. There, you can edit how you want the repost icon to appear on Instagram.

repost-step5-1.png

Tap "Repost." Then, tap "Copy to Instagram," where you can add a filter and edit the post.

repost-step6.jpg

                   repost-step7.png

Tap "Next." If you want to include the original post's caption, tap the caption field and press "Paste," where the original caption will appear with a citation.

repost-step8.png

When you're ready to share the post, tap "Share" as you would a regular Instagram post. Here's how the post appears on your Instagram profile:

repost-step9-1.jpg

2) Use InstaRepost

Download InstaRepost for iOS or Android devices to share content from other Instagram users from your mobile device. Here's how to do it:

Open InstaRepost, log in using your Instagram credentials, and authorize it to access your account information.

instarepost-step1.jpg

InstaRepost will only show you a small selection from your Instagram feed. If you know what post you're looking for, head to the search magnifying glass to look at the Explore tab or enter a username.

instarepost-step2.jpg

                  instarepost-step3.jpg

Once you've found a post you want to reshare, tap the arrow in the lower right-hand corner. Then, tap "Repost," then "Repost" again.

instarepost-step4.jpg

instarepost-step5.0.jpg

instarepost-step5.jpg

Navigate to your Instagram app, and tap "Library." The post will be saved to your camera roll.

instarepost-step6.png

Add a filter and edit the post as you would any other. Then, tap "Next."

instarepost-step7.png

Tap the caption field to paste the original caption. The repost won't include a citation, so we suggest adding one by typing "@ + [username]." Then, press "Share."

instarepost-step8.png

Here's how the post appears on your Instagram profile:

instarepost-step9.jpg

3) Use DownloadGram

DownloadGram lets Instagram users download high-resolution copies of Instagram photos and videos to repost from their own accounts. Here's how to do it:

Open your Instagram app and find the post you want to repost. Tap the ... icon in the upper-right hand corner of the post and click "Copy Share URL."

downloadgram-step1.jpg

downloadgram-step2-1.jpg

Navigate to DownloadGram and paste the URL into the field. Then, tap "Download."

downloadgram-step3.jpg

Tap the green "Download Image" button that will appear further down the page.

downloadgram-step4.jpg

You'll be directed to a new web page with the downloadable image. Tap the download icon, then tap "Save image."

downloadgram-step5.jpg

downloadgram-step6.jpg

Return to your Instagram app. The image will be saved to your camera roll, so edit it as you would any other Instagram post.

downloadgram-step7.png

The repost won't include a citation, so we suggest adding one by typing "@ + [username]." Then, press "Share." Here's how the post appears on your Instagram profile:

downloadgram-step8.jpg

4) Take a Screenshot

This method doesn't require any or other websites to repost on Instagram. It's worth nothing that this method only works for reposting photos. Here's how to do it:

Find a photo on Instagram you'd like to repost, and take a screenshot:

  • For iOS: Press down on the home and lock buttons simultaneously until your screen flashes.
  • For Android: Press down on the sleep/wake and volume down buttons simultaneously until your screen flashes.

Tap the new post button in the bottom-center of your Instagram screen. Resize the photo so it's properly cropped in the Instagram photo editor.

screenshot-step1-1.png

Edit and filter the post like you would any other Instagram post.

screenshot-step2.png

The repost won't include a citation, so we suggest adding one by typing "@ + [username]." Then, press "Share." Here's how the post appears on your Instagram profile:

screenshot-step3.png

Do It For the 'Gram

Now that you've learned how to repost on Instagram, you can diversify your profile with content sourced from friends, family, and brands. Use the methods above -- being sure to cite the source of the original post -- to quickly and easily reshare your favorite content. And if you're looking for more ideas for sourcing and creating Instagram content for your brand, download our free guide to using Instagram for business here.

Do you use any of these methods to repost on Instagram? Share with us in the comments below.

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