Friday, December 29, 2017

Using Facebook Ads to Turn New Customers Into Repeat Customers

Looking for tips on building customer loyalty? Need innovative ideas to generate more revenue? To explore how to use Facebook ads to turn your new customers into loyal fans and repeat customers, I interview Maxwell Finn. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social Media Examiner. [...]

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Thursday, December 28, 2017

This Facebook Ad Experiment Generated $1.1 Million

We write quite a bit about the most effective ways to use Facebook.

How can you grow your audience? How can you reach the right people? And what's the best way to use ads?

And in March, when Facebook launched its mobile-only Collection ads feature, marketers responsible for ad spend took note. agains standard single video ads. Now, instead of simply publishing a single image or video, brands could now pair this visual content with something like a product catalog related to it.

One marketer -- Digital Spotlight CEO Ash Aryal -- decided to test the new feature, investing a $177,843.34 spend to see how Collection ads stacked up against single video ads. 

Even better: The results were compiled into the comprehensive, interactive infographic below. Scroll through to see how the experiment turned out.



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How to Repurpose Blog Content Into Short-Form Social Media Updates

Want more exposure for your blog? Wondering how to transform your blog articles into social media content? In this article, you’ll discover six steps to turn long-form blog posts into short-form content for social media. #1: Curate Quotes and Takeaways From Your Top Blog Posts To convert long-form blog posts into social media posts that [...]

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Wednesday, December 27, 2017

How to Create Videos That Convert Leads into Customers [Video]

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How to Improve Your Facebook Ads Results

Do you want better results from your Facebook ad campaigns? Are your ads not delivering the results you need? In this article, you’ll discover three steps to optimize your Facebook ads to reach your ideal target audiences. #1: Compile Your Current Audience’s Attributes First things first, you need to get to know your audience. Who [...]

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Tuesday, December 26, 2017

10 Free Templates Every Small Business Needs in 2018

Owning or working for a small business can be extremely rewarding.

You have a good view of the business operations, your work is visible, and you have an opportunity to make a big impact during the company's critical growth years.

But then there are the less glamorous aspects -- from tight budgets and limited resources to lack of direction and leadership -- that can really start to weigh on you.

Use the free HubSpot Invoice Template Generator to create professional invoices in minutes.

It would be nice if someone would throw you a bone every now and then, right?

That's why we took some time to round up 10 completely free templates that you can lean on to streamline your workflow, save time, and get more done.

10 Free Templates Every Small Business Needs in 2018

1) Professional Bio Templates

Let's face it: Writing about yourself can feel, well, awkward.

The good news is we've created 40+ fill-in-the-blank bio templates that you can use to put together an impressive, professional narrative that you'll want to share.

Use these professional bio templates to give your team page a refresh. We recommended collaborating with a couple of colleagues you work closely with as you fill these out to ensure you're speaking to all of your awesome skills.

Professional Bio Templates

2) Invoice Templates

For larger businesses, investing in paid invoicing software is a good way to keep your payments organized, but for small to mid-sized businesses, paying for a solution isn't always an option.

If you're looking for a cost-free way to stay on top of your billing, check out these free invoice templates for Microsoft Word. These invoice templates come in different colors and styles, so you can pick one that best suits your business.

Invoice Template Example

*Bonus* We also just launched a free invoice template generator that allows you to create professional invoice PDFs in just a few clicks. Check it out here.

3) Company Newsletter Template

Want to keep your contacts and customers engaged and informed about your business? Try sending a monthly company newsletter.

This clean and concise template makes it easy for you to plug in things like updates, accomplishments, awards, and upcoming events to share with your community.

You can also adapt this template to use internally for an employee newsletter featuring new hires, promotions, culture events, and changes in existing policies.

Company Newsletter Templates

4) Employee Timecard Template

Keeping tabs on employee hours is a really important part of running a business. Aside from ensuring your employees get paid (and get paid on time), having a log of hours can also help to resolve conflicts, evaluate employee engagement, and plan quotes in service-based industries.

With the help of this timecard template, you can keep all of your employee hours organized by week, month, and year. And don't worry about busting out that calculator: the template takes care of totaling each line for you.

Employee Timecard Template

5) Business Letterhead Templates

An on-brand letterhead, while it may seem like a small detail, can go a long way when it comes to establishing credibility and trust through written communications.

In many cases, your letterhead serves as a first impression to potential customers, so you want to make sure it represents your business well. Additionally, your letterhead typically houses valuable contact details, so you'll want to convey that information in a really clear and concise way.

Business Lettehead Templates

6) Email Templates

Think about how much time you spending crafting emails on any given day. One hour? Two hours? More than five hours?

Aware that email can be a serious time suck, we created 15 email marketing templates to simplify all of your marketing and sales needs -- from PR and blogging outreach to customer reference emails.

These fill-in-the-blank templates are especially helpful when it comes to reducing the time you spend on emails that you're sending on a repeat basis.

Email Template

7) Meeting Agenda Template

We've all been in our fair share of meetings that have gone off the rails. But unproductive meetings suck up valuable time that could be better spent on impactful projects.

To keep things on track, try using a simple meeting agenda template.

Fill out this template a few days ahead of your meeting and send it out to all of the participants. Doing this in advance will give folks time to prepare for the meeting accordingly -- and ultimately eliminate any confusion.

Meeting Agenda Template

8) Infographic Templates

When you work at a small company, design resources can be hard to come by. But that doesn't mean your content creation efforts need to suffer as a result.

These free infographic templates can be used by designers and non-designers alike to create quality inforgraphics right in PowerPoint or Illustrator.

Use these infographic templates to visualize your latest research report, create a shareable blog post, or promote a piece of gated content on social media.

Infographic Template

9) Social Graphic Templates

With the help of these Canva templates, you can create stunning social media images for Facebook, Instagram, Twitter, Pinterest, and more.

These templates are designed to meet the dimension requirements for each network, so you can spend less time hunting down accurate aspect ratios and more time boosting your social media engagement.

Social Media Template

10) Small Team Status Board Template

If you're working on a really small team -- let's say 1-10 people -- you might find this status board template useful.

The template provides a column for each member of your team where they can add high-level status updates. This can be updated daily, weekly, or monthly to keep everyone on the same page about priorities, progress, and opportunities for collaboration.

Not to mention, the handy color-coding system allows you to determine the current standing of the task (good, needs attention, waiting on someone, etc.) at a quick glance.

Status Board Template

Save Time in 2018

So there you have it: 10 incredibly useful business templates that will help you save time and hit the ground running next year.

Can you think of any other templates you lean on for support? Share them with us on Twitter @HubSpot.

Invoice Template

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6 Instagram Hacks for Better Instagram Stories

Want to learn about some hidden Instagram Stories tools? Wondering how to change pen sizes, color-match text, and more? In this article, you’ll discover six Instagram tricks for enhancing Instagram stories that will engage your audience. #1: Customize Font Colors To add text to your Instagram stories, tap the Aa icon in the top-right corner [...]

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Saturday, December 23, 2017

Facebook Engagement Bait News Feed Updates, New Fonts for Instagram Stories

Welcome to this week’s edition of the Social Media Marketing Talk Show, a news show for marketers who want to stay on the leading edge of social media. On this week’s Social Media Marketing Talk Show with Erik Fisher and Kim Reynolds, we explore the Facebook “engagement bait” news feed updates, new fonts for Instagram [...]

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Friday, December 22, 2017

Behind the Scenes: The Journey, Episode 10b BONUS

The Journey, a Social Media Examiner production, is an episodic video documentary that shows you what really happens inside a growing business. //www.youtube.com/watch?v=aTua2ehjCh8 Watch The Journey: Episode 10b Bonus Episode 10b BONUS of The Journey follows Michael Stelzner, founder of Social Media Examiner, as he continues to pursue what many will see as an impossible [...]

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Everything You Need to Know About Starting a Podcast in 2018

I’ve become a morning walking companion to people I may never meet.

How is this possible? They take me along in their earbuds as they stream my podcast, Build a Better Agency

It’s a wonderful sign of things to come for marketers willing to venture into the podcasting universe.

Once a fringe platform, podcasts are now surprisingly mainstream. According to Nielsen, six out of 10 people understand what they are, and 112 million Americans -- 40 percent of the nation’s population -- have listened to at least one. Though podcast listeners lean male, it isn’t by much: 56 percent are men, while 44 percent are women.

Marketing professionals must not only be aware of these statistics, but they must also leverage them in their own campaigns. When 67 million men and women are monthly podcast consumers, it’s a niche that deserves serious contemplation. Add to that fact the amazing statistic that 63 percent of podcast listeners made a purchase based on something the host recommended, and you have yourself a veritable gold mine.

Of course, you have to crawl, then walk, then break into a steady trot to glean the benefits.

A no-nonsense primer from a podcast experimenter.

In my case, I’d written blog posts, conducted webinars, and published articles in places like Forbes and Fast Company for some time. These content producers worked, but I felt a different portal would help connect with more agencies and leaders in an accessible, easy to find, on-demand format.

As a longtime podcast listener myself, I recognized that the podcasting platform was the next logical step for me -- especially if I wanted to reach a narrow audience of mid-sized agency owners and leaders as an authority in my field for more than 23 years. And as a long-time professional, I hired Predictive ROI, an Agency Management Institute agency, to produce the podcast so I wouldn’t make as many rookie technical mistakes.

Still, opening yourself up to podcasting is a little like breaking the lid on Pandora’s box. Until you do it, you have no idea what to expect. Still, that doesn’t mean you can’t head off issues before you go live.

Expect a certain amount of learning as you go, but be ready to explore the technology before fully launching your podcast. You wouldn’t open a bakery with your very first pie, so don’t hit “publish” until you get the lay of the land and make a plan. (Being a podcast guest prior to launching your own is a smart idea, too.)

Podcasting in the beginner’s circle.

Even if you’ve never been in front of a mic before, you can map out the first phase of a solid podcast schedule. From there, you’ll be able to branch out.

1. Create a checklist to keep yourself on task.

I asked myself tons of questions repeatedly before committing to podcasting. They included everything from the niche audience I wanted to reach to whether being the host of a podcast was a short-term fad or a long-term interest. I also considered what podcast style I preferred to offer the public, including a show prep and publishing schedule.

Obviously, your checklist will be individualized, but be sure it includes a section on technical elements. Setting up audio, iTunes, accounts, and interviews can be tricky if you haven’t done your homework.

2. Set up your basic show format.

Every interviewer prefers to run his or her podcast in a particular way. Many podcasters ask guests the same questions, but as a listener, I find that gets stale in a hurry. Sure, it’s less prep work, but it makes the host look lazy. I preferred interviewing subject matter experts but wanted to occasionally keep the door open to produce a solocast. My compromise was a 4–1 ratio of interviews to solocasts.

I was reasonably confident that I could have a few questions on hand and then launch into a conversation on the fly from there. A big risk? Maybe. But I believed I could pull off a 45-minute to 60-minute conversation without a safety net.

3. Leverage the heck out of your network.

The first 10 episodes set the tone for any podcast launch, so make sure you line up high-profile, interesting, engaging guests who won’t be turned off if you have very few -- or no -- listeners. My friends came through in a big way for me, offering me rock stars from day one. Not only did they help publicize the podcast, but they also generously allowed me to ride on their social media coattails.

4. Track your downloads.

Rob Walch was one of my recent podcast guests who offered an important consideration for any podcasters: You have to stay on top of your downloads. Rob’s suggestion is to hit at least 500 downloads an episode to feel sure you’ve broken the cycle of only having people in your inner circle tune in.

What’s a reasonable download number for your, quote, “success”? Only you can determine this, but it helps to keep a steady eye on the numbers. Starting to see a downward trend in listenership? Go back to square one and ask those tough questions again so you can pivot before your podcast loses traction.

5. Produce great content consistently.

Does everyone have a bad episode once in a while? Sure. And if you’ve planned in advance and have great content in the bag, you can simply not release it in lieu of a better one. Before you release your podcasts publicly, try to have several on hand. That way, you get the relief of a buffer zone.

Don’t try to start too quickly. You can always ramp up your delivery later. With my travel schedule that sees me on no fewer than 200 planes a year, I decided to get 10 episodes in before I proved to myself I could sustain the effort. August and September 2015 were a flurry of set-up and recordings, and we opened our podcast doors -- virtually -- in October 2015. Since then, we’ve published a new episode weekly without fail.

6. Prepare to become a podcast promoter.

Your target personas won’t find your podcast without a little help, so promote it like your life depends on it. I utilized our company’s email list, my personal social channels, and myriad other platforms. In addition, I requested that each guest promote his or her episode.

We were fortunate to get on iTunes New and Noteworthy, landing us in the top five of several of its subject-specific lists during our first month.

7. Learn how to monetize your podcast.

Finally, it’s important to figure out how to earn an income based on your podcasting. One way is to promote your book, workshop, or online course, creating thought leadership at the same time.

If you have a narrow audience lacking depth or width and you just can’t sell advertisements or sponsorships, you can still make numbers work in your favor.

Sound like hard work? It is, but it’s totally worth it if you strategize. Two years after unveiling my first episode, we have 110 five-star reviews, and episodes are downloaded in more than 125 countries. I’m pleased to say we’ve also earned a presenting sponsorship from HubSpot. Podcasting hasn’t just been a feeder for the business, but a phenomenal marketing opportunity as well.

Have you thought about taking the podcasting plunge? The water’s a bit choppy at first, but there’s plenty of room for another swimmer!

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LinkedIn Native Video: What Marketers Need to Know

Wondering how LinkedIn native video could help your marketing? Interested in tips for sharing LinkedIn video that grows your reach and leads? To explore what you need to know about LinkedIn native video, I interview Viveka von Rosen. More About This Show The Social Media Marketing podcast is an on-demand talk radio show from Social [...]

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Thursday, December 21, 2017

10 Out-Of-Office Messages to Kick off Your Holiday Season

When it comes to the final days before vacation, people tend to fall into one of two camps: 1) those who watch the clock incessantly, and 2) those who are so busy before they leave, they might even forget to put up an out-of-office email message.

If you're anything like I am, you probably fall into team two. That doesn't leave a lot of time to get creative. But if you plan ahead, you might be able to craft some hilarity.

Out-of-office messages run the gamut. From funny, to clever, to snarky, we've come across some of the best -- from Google, and from colleagues.

Here are some of the gems we found. And once you're back from vacation? Well, not to rush you, but this email productivity guide can help you get back on track after your out-of-office time.

1. The Not-So-Tropical Getaway

We'll give this guy first place, since we almost feel bad for him. Almost. Rather than using an out-of-office message for a tropical vacation, he used one to explain his absence during what would likely be a snowstorm. Not only did it give us a chuckle, but it also generated a certain amount of empathy -- which is often the key to good content.

Screen Shot 2016-11-30 at 11.16.36 AM.png

Source: New Relic

2. The Sorry-I'm-Not-Sorry

If your email client allows it, you could always just use an image to express your out-office-sentiment, like this one. After all, they say that a picture is worth a thousand words -- and, visual content is still essential to successful marketing.

32b136f.jpg

Source: Barry Moroney

3. The Popular Film Reference

Are you familiar with the film Field of Dreams? If not, allow us to fill you in. It centers around baseball and a family in Iowa, but saying any more might spoil the plotline. 

Movie synopses aside, the opening line of this out-of-office message was taken directly from the Field of Dreams script -- fitting, given the sender's travels to Iowa. So before you leave, research some famous quotes about the place you're visiting. It might test the recipient's knowledge, but more likely, it'll just make them smile.

Screen Shot 2016-11-30 at 11.32.32 AM.png

Source: New Relic

4. The Scavenger Hunt

When my colleague Sam Mallikarjunan went on vacation, he set an out-of-office message that was both clever and smart. First, he sent the recipient on an imaginary scavenger hunt to "the highest peak of the tallest mountain." He used humorous absurdity to make it clear that he would not be checking email while he was away.

Plus, he incorporated a delightful technique to let people know that if they really wanted him to read their emails, they should probably send them again after his return. Not only does that keep the sender accountable by saying, "If this is really important, you know when to reach me," but it also helps Mallikarjunan truly vacate his work while he's away. And that's hard to do -- And if you struggle with it, check out these tips.

SMOOO2

Source: Sam Mallikarjunan

5. The Blunt Approach

Josh Kopelman, we salute you.

Not only did Kopelman manage to turn his out-of-office message into an epic poem of sorts, but also, he actually went through the trouble of creating a delightfully snarky, vacation-specific email address for his recipients.

Giving the option to contact an email address containing "interruptyourvacation" provides two things -- 1) A dose of humor, and 2) discouragement from actually doing what the name suggests. Plus, he prefaces it with a request for empathy, by explaining that he promised quality time to his family.

Here's where honesty is a helpful device. Sure, Kopelman is truthful about the fact that he's on vacation, but he also lets the recipient know that he or she would be interrupting important family time if the first option is chosen. It states a point simply, and uses humor to avoid making it sound like he wants the reader to feel guilty.

Josh Kopelman OOO.png

Source: Gizmodo

6. The Third Person

When HubSpot Marketing Manager Karsten Köhler is out of the office, he doesn't mess around. In fact, he's turned his auto-responses into a running series of commentary for fictional cartoon character Troy McClure.

Each time McClure makes an appearance in these out-of-office messages, he "speaks" on behalf of Köhler and alludes to the previous auto-responses in which he starred. It's a mild form of self-deprecating humor -- as if to say, "I know, I'm out of the office again" -- made only funnier by the made-up teaser title included in the last line.

As with the Field of Dreams example, don't be afraid to use a pop cultural reference that audience would recognize. Instead of bemoaning your absence, they'll have something fun and familiar to laugh at.

Karsten OOO

Source: Karsten Köhler

7. The Twitter Method

... and then, there was the out-of-office tweet. We're not entirely sure where it originated, but it has two sides.

If you actually want people to be able to reach you, and you're more likely to be checking Twitter than email while out of the office, it might be an effective way for people to reach you.

But if you tend to use social media during vacation and really do want to be left alone, we would suggest offering a different communication method in your auto-response.

8. The Liquid Update

We wish we could find the original source of this one. It's made several lists, and its author is likely a legend within his or her network.

That said, even though we've been preaching honesty as the best policy, be careful with messages that are this transparent. Make sure you're familiar enough with your audience -- and your boss, for that matter -- to know that this sort of out-of-office message will be met with a snicker, and not with concern.

I am currently out of the office and probably out-of-my-mind drunk. Enjoy your work week."

9. The Guessing Game

There's a term that we like to use around here called "snowbirds," which is used to describe those who once resided in the northern part of the U.S., only to flee to warmer parts of the country during the winter.

And although I had mixed feelings about my own parents joining that population in Florida, I couldn't be too upset when my dad suggested flying down from Boston for a Red Sox spring training game.

Naturally, I had to take the day off -- and couldn't let folks know with any old generic auto-response. Instead, I made a guessing game of it.

Screen Shot 2017-12-18 at 12.32.27 PM 

10. The Out-of-Office Mad Libs

If you're feeling a bit stumped for inspiration -- be it the eggnog or a full calendar of engagements to blame -- there's a template for that.

Luminary Labs, to the joy of those suffering from writer's block everywhere, came up with a Mad-Libs-style out-of-office message generator that lets you simply fill in a noun, verb, or adjective to describe why you're out of the office and when you'll be back.

Might we recommend it as a team-bonding activity for your company holiday party? Here's how one such exercise turned out:

http://bit.ly/2gYrKpo

Are Google's Featured Snippets Eating Your Blog Traffic?

The HubSpot Marketing Blog has been around since 2006.

Think about that for a moment. It's been 11 years -- with is plenty of time for successes, failures, changes, and growth. And within that tradition, the Marketing Blog has been no exception.

The Marketing Blog has been a key part of HubSpot’s inbound business. The more posts we published, the larger our audience grew. In 2014, we celebrated reaching 1.5 million views a month. And now, we take pride in our 4.5 million monthly visits.

But then, earlier this year, we noticed that our traffic was falling flat. Then, it declined. In such a short period of time, we had gone from impressive growth to stagnation -- and what's worse, we couldn't figure out why.

Sound familiar?

We have an answer -- but the news isn't exactly, well, good. As it turns out, Google is likely eating your blog traffic -- specifically, its featured snippets.

Here's how we found out.

How We Discovered What Happened

While we spent several months trying to figure out what was going on with our traffic, for the purposes of this post, we'll be focusing on the data we collected that led to our discovery of featured snippets eating blog traffic. To read about the full methodology, visit our research report.

When we looked at the existing data available on this matter, we discovered that, at the root of the issue was that search is simply changing. The number of featured snippets on search engine results pages (SERPs) has grown 328% since summer 2015. On top of that, just under one-third of Google searches now returns a featured snippet.

That may not sound like a huge amount, but when you also consider that, according to Moz, almost half of today's searches result in zero clicks, it indicates that people might be getting the answers they need directly on the SERP -- no page visits required.

In other words, the trends indicated that we were likely losing traffic to featured snippets, whether that snippet received any clicks or not.

What That Means

To put that into context, consider that on SERPs with no featured snippet, we found that the first result can expect to bring in about 33% of the total clicks. The second result accounts for 18%, and the rest, 11% or under.

But we couldn't just take their word for it. We had a deeper look to see if this was, in fact, happening with our own blog posts, highlighting a few that particularly stood out to us.

With a featured snippet, position #1 is, well, a losing result. That's because the featured snippet gets such a high ratio of clicks -- about 50%, versus 33% -- decreasing clicks on the remaining results below it to the point that some of the top 10 become nearly obsolete.

So, yeah -- with featured snippets appearing on a third of all Google SERPs, there's a good chance that they're eating your traffic.

We suspected that might be the case with a few of our own blog posts, and picked out three examples for which our page rank on the SERP didn't fluctuate significantly year-over-year -- in fact, in some cases, it remained in position #1 -- but we didn't capture the featured snippet for the highest-volume queries or keywords.

Here's how much the raw traffic on those posts decreased.

1. "How to Make a Chart or Graph in Excel"

Query: "how to make a graph in excel"

Monthly search volume: over 8,000

How we appeared in the SERP: Position #1 -- but didn't capture the featured snippet

The result: 38% decrease in visits from 2016 to 2017

2. "16 of the Best Job Interview Questions to Ask Candidates"

Query: "best interview questions"

Monthly search volume: over 9,000

How we appeared in the SERP: Position #4 -- didn't capture the featured snippet

The result: 35% decrease in visits from 2016 to 2017

3. "15 Hidden Instagram Hacks and Features"

Query: "instagram hacks"

Monthly search volume: over 1,000

How we appeared in the SERP: Position #1 -- but didn't capture the featured snippet

The result: 24% decrease in visits from 2016 to 2017

It boils down to the click-through-rate (CTR) from the SERP. Featured snippets were the primary reason we’ve seen our blog traffic flatten this year -- even though we ranked well, someone else accounted for half of the clicks, ultimately bringing down our raw traffic.

What to Do About the Featured Snippet

Moving forward, there are some things that can be done to fight these changes. Here are the two primary ones we're testing.

1. Capturing the featured snippet.

We're optimizing existing posts that are currently not capturing the featured snippet, and creating new posts with the featured snippet -- as well as other search features -- in mind.

2. Finding the green space.

Snippets are not going away -- and as long as they're around, they'll continue to eat blog traffic -- sometimes, despite your best efforts. So even with optimization, we won’t ever completely replenish the traffic we lost. To counter that, we’ll work to identify subject matter gaps that created content and clusters in new topic areas where our audience is seeking answers.

... for now, at least. What's your plan? Feel free to weigh in on Twitter, or let us know if you have a question about it.

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7 Metrics to Audit Your YouTube Channel

Do you know if you’re reaching your goals on YouTube? Wondering how to analyze the effectiveness of your YouTube content and strategy? In this article, you’ll discover seven metrics to watch when assessing the performance of your YouTube channel. What Is a YouTube Audit? Audits may not be the sexiest thing on the planet, but [...]

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Wednesday, December 20, 2017

10 Examples of Effective Re-Engagement Emails

A whopping number of emails hit your subscribers’ inboxes each day. With so much competition for attention, it’s inevitable that a percentage of your subscriber list will lose interest in and stop engaging with your email marketing campaigns. It may not seem like a huge deal, but as a great percentage of your list stops engaging, the greater the risk you run of damaging your sender reputation and your email deliverability rates.

So, how can you address this issue? By creating special re-engagement emails targeted directly at your “inactive” subscribers.

Re-engagement emails play a vital role in the email lifecycle

Marketing Sherpa reports that, on average, marketers lose 25% of their email list each year (simply to attrition). Therefore, list retention should be an absolute must for all email marketers.

When done well, re-engagement emails can reduce list churn rates and boost incremental engagement. In terms of deliverability, re-engaging your inactive subscribers can enhance or at least help you maintain inbox placement rates for your emails. Often, if your overall engagement levels drop significantly, ISPs are more likely to consider you a low-quality sender, block, and make your engagement problems even worse.

So what does an effective re-engagement email look like? Here are 10 examples to inspire your next campaign effort.

10 Re-engagement Email Examples to Woo the Inactive Subscribers

1. Lowe’s

This re-engagement email draws attention to the improvements in their products since the last subscriber engagement. They have tactfully highlighted how more than 5 million members are using their services. Social sharing buttons are clearly visible in the email footer -- hoping to push more engagement in other channels as well.

C:\Users\Disha Bhatt\Pictures\Reengage\improvements-lowe's.jpg

2. Animoto

Animoto sends out a simple question: Do you still want to hear from us? Their focus is on allowing subscribers to update their email preferences through a prominent CTA button that directs them to a preference center.

C:\Users\Disha Bhatt\Pictures\Reengage\Animoto-did-you-still-want-to-hear-from-us.png

3. BirchBox

We all love surprises. BirchBox makes use of that emotional instinct in their re-engagement emails. They provide subscribers with two interesting options -- a very rewarding way to re-engage!

C:\Users\Disha Bhatt\Pictures\Reengage\birchbox.png

4. Grammarly

Grammarly re-engages inactive subscribers by presenting them with a “Wrinkle in Time” badge. The prominent CTA button ‘GO’ tempts the users to use their service again. They also promote their premium version at the bottom of the email and hint at a special price as well.

C:\Users\Disha Bhatt\Pictures\Reengage\you-ve-earned-a-new-badge.png

5. Path

Path is a photo-editing app that showcases all their new features to entice inactive subscribers. The ‘Update Now’ CTA stands out and drives engagements by pushing subscribers to update their app.

C:\Users\Disha Bhatt\Pictures\Reengage\what-you-ve-missed-on-path.png

6. ReturnPath

ReturnPath builds a brief background for the re-engagement and allows the subscriber to choose the types of communications they wish to receive. They demonstrate how the preference center works and end the email with two cute illustrations accompanied with related CTA buttons for options for engagement.

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7. SurfStitch

This re-engagement email attempts to feature everything that an inactive subscriber might have missed. They include a provision for the subscriber to adjust email frequency. And they don’t miss out on this opportunity to remind subscribers of their value propositions at the bottom (free express delivery, return policy, and customer service).

C:\Users\Disha Bhatt\Pictures\Reengage\reengagement-email-retail.jpg

8. Urban Outfitters

This re-engagement email by Urban Outfitters is a perfect blend of humor and emotional appeal. It’s brand-appropriate, and likely stands out very well from their normal marketing emails.

C:\Users\Disha Bhatt\Pictures\Reengage\re-engagement email- urban outfitters.jpg

9. Paul Mitchell

Paul Mitchell starts off their re-engagement email with an emotional ‘We hate goodbyes,’ informing the subscriber that it’s the last email to them. They include their products in a sad or worried face and drive readers prominently to a CTA to stay subscribed.

C:\Users\Disha Bhatt\Pictures\Reengage\re-engage email.png

10. Asthma Foundation

Non-profit organizations can use re-engagement emails effectively as well -- especially when it comes to convincing previous donors to demonstrate their generosity once more. This email by the Asthma Foundation deftly illustrates asthma triggers and quickly goes into persuasion mode to get the subscriber to make another contribution.

C:\Users\Disha Bhatt\Pictures\Reengage\nonprofit-asthma.jpg

 

Get ready to re-engage.

Subscriber inactivity is a fact of life. How you handle it makes all the difference. Take these subscribers as an opportunity to try new content and innovative approaches to see how you can bring your old customers back and get you new sales.

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How to Write a Killer Brand Slogan in 4 Steps [Video]

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